Dedicated and motivated Technical Support professional with 8 months of hands-on experience inproviding efficient solutions to technical issues. Proficient in troubleshooting hardware andsoftware problems, delivering exceptional end use services and ensuring client satisfaction.Committed to ensuring seamless operations for clients by promptly addressing their concerns and providing comprehensive solutions. Continuously seeking opportunities for professional growth and staying updated on emerging technologies in the IT industry.
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Graduate TraineeCognizant May 2022 - Dec 2022Bengaluru, Karnataka, IndiaManaged and executed technical support projects remotely, proficiently resolving hardware and software issues for clients. Leveraged advanced tools including ServiceNow, Citrix Workspace, Azure, Active Directory, and Remote Desktop to streamline issue diagnosis and resolution processes. Delivered seamless support experiences, ensuring minimal downtime and maximum client satisfaction.
Vimala K Education Details
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71.4 % -
Neharu Memorial Pre University College SulliaPcmb -
St Joseph English Medium SchoolSslc
Frequently Asked Questions about Vimala K
What is Vimala K's role at the current company?
Vimala K's current role is Looking for Technical Support Roles | Ex- Cognizant | CIS DWP Digital Support.
What schools did Vimala K attend?
Vimala K attended Mangalore University, Neharu Memorial Pre University College Sullia, St Joseph English Medium School.
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