Vimal Rama Chandran, Cisa, Cdpse, Cobit 5 Ca, Pmp Email & Phone Number

United Arab Emirates

As the Director of Technology Services, I am responsible for overseeing the organization's technology strategy and ensuring that technology solutions are aligned with business objectives. In this role, I collaborate closely with company Partners, to drive innovation, enhance cybersecurity, and optimize IT infrastructure.Specifically, my responsibilities include:Developing and executing technology strategies that support business goals and drive growthLeading large-scale technology projects and ensuring they are delivered on time, within budget, and to the required quality standardsCollaborating with stakeholders across the organization to drive process improvements and operational efficienciesEnsuring compliance with relevant regulatory requirements and industry standards, such as ISO 27001 and GDPRManaging vendor relationships and negotiating contracts to ensure the organization receives the best possible value from technology investmentsBuilding and leading high-performing technology teams and fostering a culture of innovation and collaborationTaking the role of CIO and CISO to develop and implement effective cybersecurity strategies and ensure the organization's technology environment is secure and resilient.In summary, as the Director of Technology Services, I play a critical role in shaping the organization's technology strategy and ensuring that technology solutions enable business success while also managing risks and enhancing cybersecurity.

Dubai, United Arab Emirates

As a Senior IT Manager, I bring extensive experience in leading technology initiatives and managing cross-functional teams. In this role, I am responsible for overseeing the organization's technology infrastructure, ensuring it is secure, scalable, and aligned with business objectives.Specifically, my responsibilities include:Developing and executing technology strategies that support business goals and drive growthManaging the day-to-day operations of the IT department, including service desk, infrastructure, and applicationsOverseeing the implementation of technology projects, ensuring they are delivered on time, within budget, and to the required quality standardsCollaborating with stakeholders across the organization to identify technology needs and opportunities for improvementEnsuring compliance with relevant regulatory requirements and industry standards, such as ISO 27001 and GDPRManaging vendor relationships and negotiating contracts to ensure the organization receives the best possible value from technology investmentsBuilding and leading high-performing technology teams and fostering a culture of innovation and collaborationDeveloping and monitoring IT budgets and resource plans.In this role, I am focused on delivering technology solutions that enable business success while also managing risks and enhancing cybersecurity. I am passionate about leveraging technology to drive operational efficiencies, enhance customer experiences, and create value for the organization.

Managed Projects providing automated solutions, business mapping solutions, developed automated tools for Sales Reports, process definition, data warehousing, & Customized solutions. Managed the entire IT Infrastructure, responsible for 99.9% uptime of 40+ Servers. Took part in Implementation of ISO20000 across the IT. Acted as L2/L3 Support for the Team. Key Projects & Achievements• Nominated for employee of the month • Developed automated tools for Marketing Department to publish the day to day results• Supported lot of divisions by developing automated tools which help their day to day reports• Mentoring the Team for any technical advancements• Managed a Team of support across UAE• Successfully submitted several business cases to improve the quality of service

Dubai, Uae

Leadership & Process Development: Managed a newly established department, creating and implementing processes to incentivize the development team.CRM & IT Support: Developed a customized CRM system for the company, providing comprehensive IT support across the entire division.Team Leadership: Led the development team in creating customized applications for industrial customers.Server & Email Support: Independently managed server support and Exchange mail server support for over 120 staff members.Key Projects & AchievementsSpecial Achiever Award: Received special achiever rewards as a bonus for outstanding performance.Automation in Reporting: Developed automated tools for internal accounts reporting, enhancing efficiency and accuracy.Software Development: Created patch applications using PowerBuilder 9 to address specific needs.ISO27001 Certification: Successfully achieved ISO27001 certification within the first year, ensuring compliance with international standards.Data Security: Ensured the security and integrity of data, implementing robust security measures.Integration Tools: Developed new tools to integrate industrial equipment with software applications, improving operational workflows.

Beit, Bachelor Of Engineering In Information Technology

Activities and Societies: Supported my Lecturer by taking Drawing Classes

Higher Secondary, Electrical And Electronics Engineering, Higher Secondary

Activities and Societies: Physics Lab

10Th, Tenth Standard

Activities and Societies: Basket Ball Games