Vimalraj Vijayan Email and Phone Number

• Overall Responsibility of the clients entrusted with self, fully accountable to effective functioning of the branch’s Service level agreement with Clients in nominated Zone. TRAINING SKILLS 1. On job training.2. Training planning • General training: - Relating to the organization, including values and philosophy as well as structure and history, etc.• Mandatory training: - Relating to health and safety and other essential or legal areas.• Job training: - Relating to the role that the new starter will be performing.• Training evaluation: - Entailing confirmation of understanding, and feedback about the quality and response of the training.3. Mentoring 4. Basic training evaluation and recommendation to management. 5. Skill matrix and advance training recommendations. 6. Vendor and supplier training engagement to all projects. 7. Motivational training 8. Equipment Do’s and Don’ts training workshop.9. Hygiene awareness training workshop.10. Behavioral training workshop. 11. Basic Floor care and restoration training workshop. 12. New join Induction.13. SOP training (practical and Theoretical training).14. Training record and documentations.15. 5 S basic and secondary level training workshops. QUALITY SUPPORT SERVICES. • Conducting Periodical Site Audits• QST – Conducting Quality Support Trainings• Implementing new Process and Systems• CSS – Conducting Customer Satisfaction Survey• Case study and suggestions to managements. • Value adds initiatives for projects. • Customized plan of action and work schedules. • 52 Week schedules and checklist customized for site conditions on request.• 5 S training & implantation on request.

Assuring Quality and Safety through audits observations and corrective actions. To performs periodic documented examination and verification of activities, records and processes of any given quality system to determine the effectiveness and dependability of such system. To monitor all quality standards for different systems of services . To ensure all quality specifications are met for any given procedure. To communicates with employees to determine if job functions are carried out with the aspect of quality in mind. This includes observing employees while using equipment, ensuring such equipment is functioning at top quality levels also to suggest methods to bring equipment and work procedures into compliance with quality control standards. Once an audit is conducted, to track all audit reports and maintain such files.

TRAINING SKILLS On job training.Training planning General training: - Relating to the organization, including values and philosophy as well as structure and history, etc.Mandatory training: - Relating to health and safety and other essential or legal areas.Job training: - Relating to the role that the new starter will be performing.Training evaluation: - Entailing confirmation of understanding, and feedback about the quality and response of the training.Mentoring Basic training evaluation and recommendation to management. Skill matrix and advance training recommendations. Vendor and supplier training engagement to all projects. Motivational training Equipment Do’s and Don’ts training workshop.Hygiene awareness training workshop.Behavioral training workshop. Basic Floor care and restoration training workshop. New join Induction.SOP training (practical and Theoretical training).Training record and documentations.5 S basic and secondary level training workshops. QUALITY SUPPORT SERVICES. Conducting Periodical Site AuditsQST – Conducting Quality Support TrainingsInitiating and implementing the ChecklistsImplementing new Process and SystemsCSS – Conducting Customer Satisfaction SurveyCase study and suggestions to managements. Value adds initiatives for projects. Customized plan of action and work schedules. 52 Week schedules and checklist customized for site conditions on request.5 S training & implantation on request.