Vimal Sethia, Itil-Service Operations
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Vimal Sethia, Itil-Service Operations Email & Phone Number

Technical Director at Comviva at Comviva
Location: Accra, Greater Accra Region, Ghana 10 work roles 3 schools
1 work email found @mahindracomviva.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email v****@mahindracomviva.com
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Current company
Comviva
Role
Technical Director at Comviva
Location
Accra, Greater Accra Region, Ghana
Company size
10 employees

Who is Vimal Sethia, Itil-Service Operations? Overview

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Quick answer

Vimal Sethia, Itil-Service Operations is listed as Technical Director at Comviva at Comviva, a company with 10 employees, based in Accra, Greater Accra Region, Ghana. AeroLeads shows a work email signal at mahindracomviva.com and a matched LinkedIn profile for Vimal Sethia, Itil-Service Operations.

Vimal Sethia, Itil-Service Operations previously worked as Technical Director at Comviva and Senior Technical Manager at Mahindra Comviva. Vimal Sethia, Itil-Service Operations holds Mca from D.A.V Institute Of Management, Faridabad (Maharshi Dayanand University).

Company email context

Email format at Comviva

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*@mahindracomviva.com
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AeroLeads found 1 current-domain work email signal for Vimal Sethia, Itil-Service Operations. Compare company email patterns before reaching out.

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Profile bio

About Vimal Sethia, Itil-Service Operations

• A spirited technical leader with 15+ years of experience in driving Technical Support & Operations of telecom /IT products & infrastructure like Mobile money(M-Commerce), USSD, SMSC , Roaming etc , VAS Managed Services, Product Implementation & acceptance. • Worked on global projects with – Sprint USA, Emtel Mauritius, Vodafone Germany & Portugal, MTN Cameroon/Ghana/Uganda, Idea Cellular India, Airtel India, Airtel-Africa 17 locations like Kenya/ Nigeria/ Ghana/ Uganda/ Tanzania, Safaricom Kenya. • Proficient in Product Trials, Due Diligence, Managed Services Transition & Transformation activities.• Excellent knowledge in setting-up of Managed Services Operations including people, processes and tools.• Deft Knowledge in Linux, M-commerce (Mobile Money), Telecom VAS Domain – Messaging(SMSC, USSD) Roaming, Call Management, Mobile TV (Video Streaming: Live and VOD).• Very good team player and have the ability to work independently as well. Have zeal to learn new skills and ability to master them with ease in a very short period of time.

Listed skills include Itil V3 Foundations Certified, Itil Service Operation, Service Delivery, Telecom Vas Solutions, and 14 others.

Current workplace

Vimal Sethia, Itil-Service Operations's current company

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Comviva
Comviva
Technical Director at Comviva
Website
portoalegremudancas.com.br
Employees
10
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Company profile
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10 roles

Vimal Sethia, Itil-Service Operations work experience

A career timeline built from the work history available for this profile.

Technical Director

Current
Comviva
Apr 2021 - Present

Senior Technical Manager

Current
Mahindra Comviva

Ghana

- Managing Managed Service Operation(MSO) of MTN accounts in Africa.- Ensuring operational results in terms of group performance metrics, customer satisfaction and budget/expenses.

Jun 2015 - Present

Operations Manager - Messaging Products Managed Services

Current
Mahindra Comviva

Accra, Ghana

 Due Diligence, Transition, Stabilization & Transformation of Messaging products (SMSC, USSD, SDP), SMS/USSD services and NOC. Managing a production support team 24x7 environment (L1 & L2 ) to deliver high customer satisfaction and meet very tight SLA targets & KPIs.  Monthly Governance presentation and meeting's with customer.  Liaise with.

Jul 2014 - Present

Manager - Mobile Money Services

Mahindra Comviva

Gurgaon, India

 Consulting member for Mobile Money services - stabilization and transformation.  Provide L2 Support for M-Commerce (Mobile Money) Platform. Handle day-to-day affairs of operations and local team management  Liaise with vendors/customers on service requests or problems  Responsible for SLA/KPI Deliverable and escalation Management. Monthly Governance.

Jan 2013 - Jun 2014

Manager - Managed Services (Telecom Vas Services)

Mahindra Comviva

Gurgaon, India And Nairobi, Kenya

 Managing SMEs Group Provide Level-2 Support for all VAS products - SMSC, USSD,Roaming etc.  Handle day-to-day affairs of operations and local team management  Responsible for SLA/KPI Deliverable and escalation Management. Monthly Governance presentation and meeting's with customer. Regular onsite visit in African countries for customer meeting's and.

Aug 2011 - Dec 2012

Associate Manager - Managed Services (Vas -> Smsc, Ussd, Roaming Services)

Mahindra Comviva

Gurgaon, India

 New Projects Due Diligence, Transition, Stabilization & Transformation. Manage Support & Operation from GNOC India for 17 Africa continent countries like Kenya, Nigeria, Ghana, Seychelles, Madagascar, Tanzania, Uganda etc. Consulting member for setting up tools(HP HP NNMi, Remedy, HP OVPI, Nagios) and processes (ITIL framework).

Feb 2011 - Jul 2011

Technical Leader

Aricent

Bengaluru Area, India

Mobile TV Product Testing and support.

Jul 2010 - Feb 2011

Senior Software Engineer

Aricent

Bangalore - India, Kansas, California - US, Lisbon- Portugal & Koln- Germany

Onsite Sprint Kansas & Ortiva Wireless California:- Mobile TV (Real time video streaming adaptation) Implementation and Testing Onsite Vodafone, Lisbon - Portugal: - Mobile TV (Real time video streaming adaptation) Implementation.- Production Testing with different handsets and UAT with Customer.Onsite Vodafone, Koln -Germany: - Mobile TV Product Trial and.

Oct 2008 - Jun 2010

Lead Engineer

Bharti Telesoft

Implementation and suport services of telecom VAS products.

Aug 2006 - Oct 2008

Support Engineer

Libsys

Gurgaon, India

Aug 2003 - Jul 2006
Team & coworkers

Colleagues at Comviva

Other employees you can reach at portoalegremudancas.com.br. View company contacts for 10 employees →

NP Nalin Prasad Nalin Prasad Colleague at Comviva Sri Lanka, Sri Lanka View → AR Anirudh Rana Anirudh Rana Colleague at Comviva Karnal, Haryana, India, India View → JK Jasneet Kaur Jasneet Kaur Colleague at Comviva Delhi, India, India View → ND Nhora Diaz Nhora Diaz Colleague at Comviva Bogota, D.C., Capital District, Colombia, Colombia View → MG Manoranjan Ghadei Manoranjan Ghadei Colleague at Comviva Nayagarh, Odisha, India, India View → AP Ashutosh Pandey Ashutosh Pandey Colleague at Comviva Delhi, India, India View → CS Chandra Shekar Chandra Shekar Colleague at Comviva Bengaluru, Karnataka, India, India View → MA Munavvar Ali Munavvar Ali Colleague at Comviva Bengaluru, Karnataka, India, India View → YC Yuvrajsinh Chauhan Yuvrajsinh Chauhan Colleague at Comviva Ahmedabad, Gujarat, India, India View → JS Jeet Singh Jeet Singh Colleague at Comviva Jharkhand, India, India View →
3 education records

Vimal Sethia, Itil-Service Operations education

Mca

D.A.V Institute Of Management, Faridabad (Maharshi Dayanand University)

Bca

Maharshi Dayanand Sarswati University
FAQ

Frequently asked questions about Vimal Sethia, Itil-Service Operations

Quick answers generated from the profile data available on this page.

What company does Vimal Sethia, Itil-Service Operations work for?

Vimal Sethia, Itil-Service Operations works for Comviva.

What is Vimal Sethia, Itil-Service Operations's role at Comviva?

Vimal Sethia, Itil-Service Operations is listed as Technical Director at Comviva at Comviva.

What is Vimal Sethia, Itil-Service Operations's email address?

AeroLeads has found 1 work email signal at @mahindracomviva.com for Vimal Sethia, Itil-Service Operations at Comviva.

Where is Vimal Sethia, Itil-Service Operations based?

Vimal Sethia, Itil-Service Operations is based in Accra, Greater Accra Region, Ghana while working with Comviva.

What companies has Vimal Sethia, Itil-Service Operations worked for?

Vimal Sethia, Itil-Service Operations has worked for Comviva, Mahindra Comviva, Aricent, Bharti Telesoft, and Libsys.

Who are Vimal Sethia, Itil-Service Operations's colleagues at Comviva?

Vimal Sethia, Itil-Service Operations's colleagues at Comviva include Nalin Prasad, Anirudh Rana, Jasneet Kaur, Nhora Diaz, and Manoranjan Ghadei.

How can I contact Vimal Sethia, Itil-Service Operations?

You can use AeroLeads to view verified contact signals for Vimal Sethia, Itil-Service Operations at Comviva, including work email, phone, and LinkedIn data when available.

What schools did Vimal Sethia, Itil-Service Operations attend?

Vimal Sethia, Itil-Service Operations holds Mca from D.A.V Institute Of Management, Faridabad (Maharshi Dayanand University).

What skills is Vimal Sethia, Itil-Service Operations known for?

Vimal Sethia, Itil-Service Operations is listed with skills including Itil V3 Foundations Certified, Itil Service Operation, Service Delivery, Telecom Vas Solutions, Mobile Data Solutions, Crm, Gsm, and Telecommunications.

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