inventory management, shipping, Airwaybill, order fulfillment

• Work on inventory management system to track inventory stocks, moves and shipment• Register each installed HVAC equipment with manufacturer. • Update equipment brand, quantity, model, serial, and warranty information on CRM.• Process equipment returns and removals for all warehouse locations.

Customer order management and maintaining strong client relationships.- Ensuring smooth production to prevent backorders to retailers and maintaining a seamless supply chain.- Regularly communicating with clients to analyze upcoming demand and monitoring inventory levels.- Adding stocks to the list and generating purchase orders based on demand analysis.- Preparing loads for shipment and participating in daily conference calls to provide transportation information.- Tracking and analyzing shipments to optimize logistics efficiency.- Overseeing warehouse capacity to ensure optimum utilization and adherence to the FIFO (First In, First Out) method.- Implemented lean principles and optimized inventory levels, reducing inventory carrying costs by 20%.- Provided exceptional customer service and created customer-centric processes, increasing sales by 10%.

- Received incoming shipments. - Prepared assembly lines for repackaging damaged boxes, improving efficiency by 40%.- Managed inventory levels, achieving a 99% accuracy rate through regular cycle counts.- Received incoming shipments using SAP, ensuring accurate inventory levels and reducing errors by 20%.

• Managed SAP (production entry, consumption & hourly dispatch)• Handled all day to day operational issues and works under pressure• Ensured production of targeted volume• Operated & maintained high speed machines ( Thermoforming and filling )• Controlled Management information system (MIS)

- Understanding clients' business needs to foster strong relationships and maximize profitability.- Managing and responding to queries daily.- Handling customer calls and emails, addressing inquiries related to quotes, purchase orders, and delivery dates.- Making daily administrative decisions in accordance with company rules and procedures.