• Formulating and documenting business requirements with users Analyzing business processes and recommending optimal practices and system functionality.• Identifying, investigating, and recommending business processes, behaviors, and work practices.• Develop plans to manage AdOps and Support works and team resource.• Deploying functional solutions and ensuring quality and integrity of systems. • Evaluating inefficiencies and recommending optimal business practices and systems.• Creating training plans to improve and drive consistent performance feedback for team members.• Developing functional specifications for system developers Providing guidance and assistance in the system project decision- making process• Leading quality control and assurance practices across the AdOps team. • Creating training plans to improve and drive consistent performance feedback for team members.• Driving performance feedback and process improvements to enhance campaign delivery.• Leading compliance and governance with finance process, policies, and procedures. • Leading cross-functional collaboration and promoting learning and knowledge sharing of AdTech Trends and new technologies.• Be a information source, providing guidance and assistance in the AdOps work decision making process. • Create clear system support / user guide documentation, Chat bots and product tours.Demonstrated leadership and management skills in coordinating teams, driving process improvements and setting agendas, all of which are valuable in the ICT industry.Overall, experience and qualifications demonstrate a strong understanding of project management, digital marketing, client support and leadership.

Practice & implement Scrum Agile framework to manage projectRequirement gathering. Coordinate & negotiate project scope with stakeholders Explain project scope to developers. Optimize the backlog to best archive project goal & mission Optimizing the development team performance.

Responsible about the Nugegoda Branch’s’ all academics. Teach web development, graphics & project management subjects.

Lab maintains (Network, Hardwar and software issues) and improve the students’ lab lessons and practical’s knowledge

Handling seals from government authorities Participating tender openings Create tender documents