Vimla Bajetha Email & Phone Number

Haldwani, Uk, In

Delhi, India

handling customers complaint & quiries and aligned respectively registration of calls,

Delhi, India

Noida, Uttar Pradesh, India

Uttaranchal, India

Noida Area, India

 Co-ordination& followup with customers & engineers. Making AMC & spares quotation which is manufactured by company. Planning & allocation of complaints to engineers on daily basis Making corporate & MIS report of complaints on monthly basis Produce relevant feedback on customer needs & requirement with respect to product and services Relationship management with key customer needs & requirement with respect to the products & services Registration of complaint of customer from North Region(Delhi/NCR, Haryana & Rajasthan) Align engineers to resolve the problem. Make call reports. Dispatch of materials which required By customer keep records of AMC bill & contracts Taking care of engineer’s complaint status on daily basis.Sales Coordinate, follow-up and communicate with customers  Coordination with the marketing executives Doing follow ups with clients, executives on a daily/weekly basis Relationship management with key customer needs & requirement with respect to the products &services Provide supporting documents and technical write-ups for customer Making Quotations and Consolidation of quotations To prepare and submit quotation, negotiation and converting It in purchase order Receive relevant feedback on customer requirements with respect to product and service Responding to incoming enquires, preparing offers & getting required approval Monthly enquire generated report, sales report Maintaining active client database Information to customer on material delivery

 Coordinate, follow-up and communicate with customers  Coordination with the marketing executives Doing follow ups with clients, executives on a daily/weekly basis Relationship management with key customer needs & requirement with respect to the products &services Provide supporting documents and technical write-ups for customer Making Quotations and Consolidation of quotations To prepare and submit quotation, negotiation and converting It in purchase order Receive relevant feedback on customer requirements with respect to product and service Responding to incoming enquires, preparing offers & getting required approval Monthly enquire generated report, sales report Maintaining active client database Information to customer on material delivery

Diploma In Electronics Engineering, Electronics

Regular

Diploma In Electronics Engineering, Electronics

Higher Secondary, Pcm