Vimla Govender Email and Phone Number

New contractor sign up and FIMS system initiationmonitor contractor performance to ensure delivery in line with SLA contractual obligations and performanceEnsure quality and cost control measures are always adhered toProvide technical support to all stakeholdersSLA requirements and guideline carried out by contractors at any given timeconduct of Audits at any given timecontractor BEE, PIRB and contractor liability maintenanceContractor system and admin… Show more New contractor sign up and FIMS system initiationmonitor contractor performance to ensure delivery in line with SLA contractual obligations and performanceEnsure quality and cost control measures are always adhered toProvide technical support to all stakeholdersSLA requirements and guideline carried out by contractors at any given timeconduct of Audits at any given timecontractor BEE, PIRB and contractor liability maintenanceContractor system and admin trainingcontractor solar and technical adviceFogi rates preparationSolar report processingSolar quote processingAssistance to operations functions when requiredTraining of staff on reports functionReport discrepanciesContractor file managementAfter hour roster preparation for contractors nationallywarm call monitoring Show less

secondary joboffice administrator and accounts client liaisonsalaries/wagescustomer queries/complaintsquotingreports on insurance related claimscontrol of three plumbing teamsBIBC liaison

Adminstration to two companies under one business. Plumbing and CarpentryAttending to Insurance related claimsquotesclient liaisondebtors controlattending to all queries/complaints

overseeing of the operational process of the plumbersoverseeing of the planning officesystem changes and upgradecustomer complaints and queriesclient liaison and surveyscost saving functions to the companyinternal staff training on technical plumbing related queriesliaising with various insurance companies with relation to plumbing related claimsstandby rosters for planning staff and plumbersPerformance appraisals for staff

client liaisonqueries and complaintscontrol of two cupboard teamsjob scheduling and allocationsquotingreports and invoicing on insurance based websites including ABSA, Standard bankbasic support to plumbing team

office administrationfull debtors and creditors control on pastel up to and including balancing of bank statements.preparation of accounts for accountantwarehouse management and stock controlcontrol of two teams including daily orders and deliveriesBrewery liaisontelephone, filing, faxing

technical advise and support to claims staff and management to various insurance companies incl ABSA, Nedbank, Hollard countrywideHandling of customer queries and complaints on behalf of insurance companies.Providing technical advice and support to almost 150 plumbing contractors nationwide incl audits, performance analysis, service level agreements.Processing of reports cost saving functions for insurance companies including directives.internal staff training and support on… Show more technical advise and support to claims staff and management to various insurance companies incl ABSA, Nedbank, Hollard countrywideHandling of customer queries and complaints on behalf of insurance companies.Providing technical advice and support to almost 150 plumbing contractors nationwide incl audits, performance analysis, service level agreements.Processing of reports cost saving functions for insurance companies including directives.internal staff training and support on plumbing related aspects Show less

control of 6 plumbing teams and managing day to day functions of the company.job allocations and processing of insurance related claims.general office maintenance and upkeepdiary managementquotingjob costing and stock controlcustomer liaison - queries and complaintsDebtors controlcreditors control in preparation for bookkeeper