Assisting management in the delivery and service of food and beverage itemsto guests in the hotel’s continuing effort.Deliver outstanding guest service and financial profitability.Provide supervision including, but not limited to, ensuring order rotationamong servers and ensuring guest satisfaction.Complete opening and closing duties as necessary, including setting up ofroom service trays and tables to prepare for incoming orders.Retrieve checks, set tables according to specifications, retrieve food andbeverage orders from the kitchen and bar and deliver food to guest roomsand meeting rooms.Serve meals to guests, collect guest trays and respond to guest requests in atimely, friendly and efficient manner.Present checks to guests and obtain payment.Return payments/signed checks to order taker.Respond to guest inquiries and resolve guest issues in a timely, friendly andefficient manner.Perform order taker duties and answer room service telephone, as needed .Serve alcoholic/non-alcoholic beverages in accordance with federal, state,local and company regulations.Perform any other duties as assigned.

Reporting to Grocery Manager.Responsible to take care Store utilities, building defects, pest control, wasteproducts and stocks.Maintain store equipment without any downtime with proper preventivemaintenance and predictive maintenance.Managed staffs annual leave and job scope. Plan roaster.Monitor running operations and coordinate the staffs. Carryout in houseprojects.In charge of ordering stocks and receiving.Responsible on safety and security for staffs.Responsible for audit and inventory.Supervise the sales floor team and coordinate task to meet stores day to dayexpectation.Assist customers in all aspects of store services including handlingcomplaints and inquires.