Vimya Chandran Email & Phone Number

United Arab Emirates

Dubai Airport Freezone Area, Dubai, United Arab Emirates

WORKING FOR THE PROJECT "220MW(GAS)/212 MW (HSD) (NET) COMBINED CYCLE POWER PROJECT AT BHOLA, BANGLADESH"1. Updating and maintaining following MIS1.1. Contract MIS – contract details (vendor, amount, payment terms, BGs, etc).1.2. Vendor payment MIS (payments due, payments made, balance amount payable under Contract, nature of payment (LC / TT)).1.3. LC and BG MIS (value, payment terms, issuance date, expiry date, and claim period date) and informing the team in advance about renewal requirements.1.4. Equipment dispatch MIS (shipment number, dispatch dates, arrival dates, weight, volume).2. Preparing checklist and payment authorization for payments to vendors.3. Reviewing BGs provided by the vendor for compliance with Contracts.4. Preparing an application to the bank for LC issuance/amendment.5. Preparing packing list, detail packing list, and assisting in finalizing original export documents to be sent.6. Maintaining & filing copies of all shipping documents.7. Filing of original contracts and BGs.8. Assisting the accounts team in filing office and vendor payment documents/records.9. Other office admin worksa. DAFZA related works.b. Purchase of stationery items.c. Coordinating with the travel agents in arranging ticket booking and visit visa services.d. A hotel booking for the guest and employee.e. Visiting Bank for collecting BGs.f. Insurance-related works.g. Maintaining the team’s leave records.

Sharjah, United Arab Emirates

*Managed the full cycle recruiting process, including sourcing, screening and interviewing candidates Conducted new employee orientation. *Managing & monitoring the performance of the Team members to ensure efficiency.*Managing all communication and documentation. *Responsible for all the administrative processes within the office, as well as providing operational support to enable the smooth and effective running of the organization. *Managing Social Media Networks like Facebook, Instagram, Linked In, Twitter etc. *Creating social media profiles, managing regular posts and responding to enquires. *Target oriented sales call with clients introducing Hotel, special packages, rates, and facilities. *Maintain professional relations with existing customers as well as introduce new business. *Produce daily sales report for Manager. *Prepare quotations, forward by email and follow up on the order/price negotiation.

Coimbatore Area, India

Roles and Responsibilities• Responsible for Recruitment of New Personnel• Supervised all employees compensation and benefits• Responsible for employment contract administration• Coordinated Training and orientation• Coordinated performance evaluation of staff• Maintained the personnel database and administration of HR Systems• Coordinate and direct office services, such as records, departmental finances, budget preparation, and housekeeping, to aid executives.• Assist in preparation and updating of GST, Vat Audit and year-end audit.• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.• Prepare and review operational reports and schedules to ensure accuracy and fficiency.• Administer day-to-day finances and credit control/debt collection.• Lodge cash/cheques and manage online banking including online payments and transfers.• Administer payment of bills, invoices and staff and volunteer expense claims.• Prepare on ESI, PF and Payroll for Client Employees.

India

• Senior Shift Supervisor and Quality Control Executive. • Reviewed new customer orders and requests and manually entered data into a centralized database. • Conducted qualitative and quantitative analysis of logistics operations using simulation models and other tools. • Coordinated rush orders and order changes. • Resolved problems for customers, warehouses and carriers. • Completed all necessary customs documents and other paperwork. • Prepared invoices for all customers in the logistics department at the end of every month. • Allocating daily jobs and workloads and ensure the turn-around-time (TAT) is met for the request.• Updating and tracking reports on Key performance indicator (KPI).• Negotiated contracts with vendors and resolving issue with stakeholders.• Training new team members.• Given consistent improvement in the team’s production and quality.• Created automated excels and reduced processing time such as consolidation, data extraction. • Defined appropriate metrics and measurements to drive results.

Coimbatore Area, India

* Managed development, implementation, and continuousimprovement of training programs, including on-going learningopportunities companywide.* Coordinate and conduct small group and individual training sessionsbased on staff and organizational learning needs.* Conduct ongoing needs analysis leveraging customer feedback, fieldinteractions, and subject-matter-expertise to adjust learning strategyand curriculum.* Develop and manage tracking and reporting progress on trainingprogress.

India

• Created new processes and systems for increasing customer service satisfaction. • Cross-trained and provided back-up for other customer service representatives when needed. • Resolved product issues and shared benefits of new technology.• Collected customer feedback and made process changes to exceed customer satisfaction goals. • Achieved customer satisfaction rating of 2% within 3 months, exceeding corporate target. • Trained staff on how to improve customer interactions. • Properly directed inbound calls in phone queues to improve call flow. • Involves numerical calculations, decision making according to different types of reports received, being accurate and maintain timeliness in the information provided.• Organizer in event management for the team of 130 members.

Master'S Degree, International Business

Bachelor’S Degree, Computer Programming, Specific Applications