I am a Program and IT Operations manager with over 10 years of experience in program management, business and IT operations. I have worked on special projects for large and small companies, which include Credit Karma, NEXTracker and State Farm. I have a Master of Business Administration from UC Davis and a Bachelor of Arts from Dominican University of California. Colleagues know me as a highly motivated individual who is detail orientated and innovative. I have strong verbal and written communication skills. I am self-motivated and possess decisiveness in judgment. Through my project management experience, I have adapted to changing business conditions. I have used my MBA to transform operational efficiency and to foster an environment, in which working smarter is more beneficial than working harder. Technologies & Qualifications Program and project management for NetSuite, Salesforce, Arena, Okta, Mulesoft, Atlassian, Workday & SpringCM SaaS applicationsAdministrator for JIRA Cloud, JIRA On-Prem and ConfluencePowerBI & Tableau reporting and dashboard managementAdvanced Microsoft Office, Google Applications and SmartsheetsSelf-starter with a can-do attitude that asks probing questions to drive conversations and outcomesStrong business acumen, articulate, nimble, conceptual and analytical thinker with excellent verbal and written communication skills Agile project management experience and adaptable to changing requirements/scope in a growing business environment
Listed skills include Legal Assistance, Legal Documents, Persuasive Speaker, Business Efficiency, and 30 others.