Wei(Vina) Yu Email & Phone Number

Toronto

Greater Toronto Area, Canada

-Responsible for efficiently opening and closing the store, completing all procedures accurately and in a timely manner.-Ensured execution of all tasks, including cycle counts, client outreach, visual merchandising, and other operational items.-Achieved and exceed sales targets and KPI goals.-Promote and introduce the brand to customers via Wechat platform.-Provided excellent and memorable client experience by delivering exceptional customer service.

Toronto, On, Canada

-Created exceptional yet memorable experiences for clients according to the Louis Vuitton promise-Built long lasting relationships with clients through in-house clienteling tools and systems-Worked closely with stock and client care team to follow up with client orders and after care service.-Helped with training new hires on POS system and client care services.

Toronto, Canada Area

-Establish and maintain lasting relationships with customers by delivering Modern Luxury Experience and using the clientele system, assisting managers with addressing customer issues and achieving high customer satisfaction. -Achieve personal sales goals with outstanding ADT and UPT while supporting the team and management.-Create and close sales opportunities through WeChat by informing new products and promotions to customers.-Work closely with Visual Merchandising Managers to set… Show more -Establish and maintain lasting relationships with customers by delivering Modern Luxury Experience and using the clientele system, assisting managers with addressing customer issues and achieving high customer satisfaction. -Achieve personal sales goals with outstanding ADT and UPT while supporting the team and management.-Create and close sales opportunities through WeChat by informing new products and promotions to customers.-Work closely with Visual Merchandising Managers to set the sales floor for new product launch, and maintain the sales floor according to Visual Merchandising standards. Show less

Toronto, Canada Area

-Worked on showroom inventory management, resulting in inventory productivity.-Uploaded products on Shopify platform. -Helped with customer try-on appointments in the showroom.-Increased brand awareness through demonstrating products at Yorkdale pop-up store.-Assisted with planning and executing the showroom event with customers and industry guests in attendance.

Post-Graduate Certificate, Fashion Merchandising

Post-Graduate Certificate, Global Business Management

Bachelor'S Degree, Social Work