Vinay Garg ,Prince2® Practitioner Email and Phone Number

Handling Global Customers for Ericsson in various regions allocated and Setting up the Services Portfolio for responding to Global requirements and driving the Managed Services sales. Key Responsibilities -Develop a sales strategy, value proposition and engagement plan for each opportunity-Working with Customer Units (CU), Regional EP’s, Region Operations, and Business/Product Line -Leading the discussions to understand individual customer/client needs and… Show more Handling Global Customers for Ericsson in various regions allocated and Setting up the Services Portfolio for responding to Global requirements and driving the Managed Services sales. Key Responsibilities -Develop a sales strategy, value proposition and engagement plan for each opportunity-Working with Customer Units (CU), Regional EP’s, Region Operations, and Business/Product Line -Leading the discussions to understand individual customer/client needs and architect a solution that uniquely fits those needs and responds to the customer challenges.-Service Strategy / Solution for IOT (connectivity, Device & data management, cloud platform -Smart City) & MVNO-Service Solution Virtual Core/Packet core/IMS/VOLTE-Closely worked with Business line to develop a new business portfolio to increase revenue -Spearheaded due diligence project for pre and post-sales delivery of managed services, Show less

Managed Service presales for Network and IT.

Responsibilities as Practice Manager. Sales, Commercial negotiation and closure of deals while building relationship with Key decision makers. Cultivating and managing Client relationship.  Respond to requests from customers, including pricing/proposal requests in a timely manner while ensuring detailed risk assessments for non-standard opportunities. Accountable for New Business / Revenue & Collection target achievements, as defined for the account under the… Show more Responsibilities as Practice Manager. Sales, Commercial negotiation and closure of deals while building relationship with Key decision makers. Cultivating and managing Client relationship.  Respond to requests from customers, including pricing/proposal requests in a timely manner while ensuring detailed risk assessments for non-standard opportunities. Accountable for New Business / Revenue & Collection target achievements, as defined for the account under the organizational targets. At ease with budget limitations, deadlines, and high-pressure situations. Strong ability to influence thinking, forge alliances and build consensus  Responsible to overlook the ongoing business deliverables & align teams accordingly so as to ensure that Customer expectations are met.  Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.Responsibilities as Program Manager. Liaise with project stakeholders on an ongoing basis. Set and continually manage operation expectations with team members and other stakeholders. Track operation milestones and deliverables as per agreed KPI/SLA and KPI negotiation with customer. Define operation success criteria and disseminate them to involved parties throughout project life cycle. Ensuring Network uptime Develop best practices and tools for project execution and management. Estimate the resources and participants needed to achieve project goals. Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle. Show less

Worked as O&M Manager (Service Delivery) with Huawei Managed service department for Various Indian customers (TATA CDMA/Idea NGN/MTNL 3G). I was involved in planning, service Delivery of projects according to strict KPI/SLA. -Managing operation in cost effective manner as agreed SLA/KPI -Operation Review Meeting with customer and customer signoff.  -Setup/Making Central NOC for managed service and developing operation process. -Support to project team in… Show more Worked as O&M Manager (Service Delivery) with Huawei Managed service department for Various Indian customers (TATA CDMA/Idea NGN/MTNL 3G). I was involved in planning, service Delivery of projects according to strict KPI/SLA. -Managing operation in cost effective manner as agreed SLA/KPI -Operation Review Meeting with customer and customer signoff.  -Setup/Making Central NOC for managed service and developing operation process. -Support to project team in rollout. -Engage with managed service sales team for manpower dimension to calculate service cost. -Ensuring Optimization with proper utilization of existing Resources and proposing network expansion plan and resolve critical network issue in coordination with TAC team. Show less

Providing support for UP West Circles as well as Technical assistance to other circle, where troubleshooting is done for critical factors affecting Network KPI’s. Responsible for upgrades, Migrations, installation and commissioning of new nodes and integrating within the Network, in coordination with the TAC. This is in addition to supporting the routine Operations & Maintenance of Core network (NSS (MSS/MGW, MSC, HLR, BSC) including SCP and STP, BSS).Key task -Integration of new… Show more Providing support for UP West Circles as well as Technical assistance to other circle, where troubleshooting is done for critical factors affecting Network KPI’s. Responsible for upgrades, Migrations, installation and commissioning of new nodes and integrating within the Network, in coordination with the TAC. This is in addition to supporting the routine Operations & Maintenance of Core network (NSS (MSS/MGW, MSC, HLR, BSC) including SCP and STP, BSS).Key task -Integration of new MSS/MGW, MSC/VLR, GMSC, HLR, STP, SCP and BSC. -Expansions and upgrade of switching nodes like MSC, SCP’s, STP, and HLR. -SLA Management for Trouble Tickets/ Change Request & Work Orders received by Team -Daily Operation & Maintenance and Preventive Maintenance of MSCS, MGW, MSC’s and BSC’s. -Emergency handling by providing the temp. Solution and rectifying the problem. -Definition & Creation of C7 signaling Links, HSL and Semi Permanent Connections. -To analyze the daily reports such as MAPA Report, Interface Utilization Report & KPI and to improve the quality of the network & Core Network dimensioning & Optimization. -Co-ordination with Customer for Project Roll out and Acceptance Testing. -Evaluating new products & services & its implementation -Co-ordination with DNP (Dimensioning and Planning Team) for Network Performance. Show less

Roles as O&M Engineer : -Maintenance of BSC/BTS/TRANSCODERS & BTS site creation.  -Rehoming of sites from one BSC to another BSC. -Signaling creation, Trans coder configuration, Handover creation (intra & inter handover). -BTS site optimization through T.N.M.S (making cross connection, measurement of Rx level). -GPRS & EDGE activation (on cell level) & Cell broadcast… Show more Roles as O&M Engineer : -Maintenance of BSC/BTS/TRANSCODERS & BTS site creation.  -Rehoming of sites from one BSC to another BSC. -Signaling creation, Trans coder configuration, Handover creation (intra & inter handover). -BTS site optimization through T.N.M.S (making cross connection, measurement of Rx level). -GPRS & EDGE activation (on cell level) & Cell broadcast activation. -Modifying BSC & BTS Level Parameters to support EDGE Facility & adding Additional Gb links. Show less