Vinay Kumar Email & Phone Number

Hyderabad, Telangana, India

Hyderabad, Telangana, India

As a CRM Administrator of Microsoft Dynamics 365, I bridge the gap between the CRM software application and the users who interact with it. My goal is to help drive successful business practices when it comes to managing customer relationships.A CRM Technical Consultant at MTC LLC, Interact with the customer to understand the requirements for implementing designed and manage CRM infrastructure. Project Management and execute implementations, including third party software integrations. Implementation of CRM upgrades or new systems, as per the business requirement. Work with business users to understand inefficiencies in existing applications and recommend solutions. Advise on best practice use of system capabilities and research functionality to support business requirements. Deployment of (Live) production environments after UAT approval on schedule. Executing required repairs/solutions/Patches. Internal CRM deployments owner for live and Developments environments. Maintain CRM security and data integrity. Responding to help desk requests in a timely fashion.CRM upgrade form version CRM 4.0 to D365. Take initiatives on Customizations upgrade and Data migration steps from On-Prem to Online CRM with internal Team. Configuration/Update IFD (ADFS 2.0/3.0).Manage/Deploy CRM deployments in Physical server and Virtual machines.CRM Outlook client integrations, Email router configuration and ServerSide synchronization for online and on-prem CRM. Importing new Organizations and assigning roles to users.Resolving technical issues with CRM deployments, SQL connections, SSRS and other related issues with CRM. Real Time and development CRM servers Disaster recovery.Integration of CRM On-prem and Online with MS Dynamics Marketing.Cloud computing: Microsoft Azure, 1and1, Google Cloud, and AWS.Azure cloud hosting, App Services, SQL databases, virtual Machines, Application Gateway, Azure Active Directory, Azure AD connect, Service Bus, custom domain.