Vinay Kumar Singhal Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Zscaler Cloud Proxy, ZIA • Handled incidents and work orders in the ticketing system related to Zscaler IA, prioritizing and addressing them based on their urgency and impact. > Implementation of GRE and IPSEC Tunnel, PAC Modi cation, App and Forwarding Pro les, Mitigation of Slowess Issue > Successfully executed the upgrade of Zscaler client to the latest versions, SCIM Implementation, Integration with Qradar, Axonious > Provided emergency on-call support during off-shift hours, demonstrating readiness to address issues regardless of priority or the number of affected users. > Collaborated with the Security Team on DEWA user access reviews for internet security. > Regularly prepared and presented monthly reports to management regarding the utilization of cloud proxy services. Trend Micro Antivirus Sol ution - ApexOne and Deep Security > Managing and maintaining a robust infrastructure, overseeing 1600+ servers and 10,000+ workstations to ensure they remain up-to-date with the latest signatures. > Handling requests for Anti-Virus exclusions and exceptions for both servers and workstations. > Managing activation and deactivation requests from various teams within the organization. > Proactively upgrading the AV solution to the latest versions released by the vendor. > Conducting server patching for the AV Server to enhance system security

Bangalore

Zscaler Cloud infrastructure – Migration from On-Prem to Zscaler Cloud (CASB, DLP, FWaas and DNS)Supporting multiple clients on Web security for the vendors like Blue Coat and Forcepoint.Provided consultation for several migrations from Blue Coat to Zscaler cloudInnovation – Automated Blue Coat appliance backup in the absence of Blue Coat director, resulted in cost savingof the appliance and saved daily manual efforts of multiple hours.Involved into multiple account transition for the IBM services and successfully moved into the smooth BAU.Managed and updated multiple documentation related to transitions e.g. – Transition tracker, ServiceDescription, Technical documents, SOWs and DOUs, RACI etc.PAC file management for internal or external hostedPerformed Blue Coat SGOS upgradation for patch updates and new features, along with decommission for EOLdevices from the network (Configuration wipe out, Shutdown device, CMBD update, DSN and firewall rulesmodification)SSL and authentication implementation on Web Proxies for multiple applications along with long term supportand upgradationPolicy management – Best suited for clients for their several department and groups

Bangalore

Managed Blue Coat device for three different projects (DCP midstream, HRO and FPS) Blue Coat SG 900-20 proxiesCreated Policies (Web and Auth) best suitable for clientTroubleshooted in case of issues (Policy trace/ packet capture)Upgraded devices as per the standards (version 6.5.5.7 and more)Requested Blue Coat for many enhancement features for better security and stabilityIntegrated FireEye and Qradar with BluecoatWorked on Ironports (ESA/SMA) for email filtering and securityManaged EXIM SMTP servers for email relay

On Ge(General Electric) Project - Change management team (more than 50,000 devices)Configured and troubleshooted on server Load balancing in F5 networks BIG-IP LTM. .Basic Working knowledge on Bluecoat SG 510 & 810 proxies.IOS upgrade on bluecoat proxies.Working knowledge on ASA, PIX, & Checkpoint R-70,77 Firewalls.Packet level troubleshooting, checking logs in checkpoint,F5 devicesConfigured checkpoint firewall & NAT rule base via SmartDashboard, Checking logs via SmartView Tacker, Patch update via SmartView Update, Health monitoring via SmartView Monitor