Senior Business Analyst
Pune, Maharashtra, India
CCH iFirm is cloud-based software that provide solutions services for clinicians, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors to integrate, monitor and streamline all the key facets of your business. It delivers the power of integration, automation and collaboration to create new opportunities for streamlined workflow, also for the .implementation of more effective invoicing programs and better capacity planning without increased costs.• Experience in working on a B2B SaaS product, Owned product roadmap and backlog/Product management in Planning.• Expertise in desiging flow documents and diagrams for multiple modules/features like Jobs & Billing, Payment process flow, Document management system, chatbot, Client Portal, eSign and DocuSign, Notification, capacity Planning and integration workflow for all of them to Core application.• Daily Coordinate with different regions to understand the requirement and successfully delivered the work to regions like Australia, New Zealand, Canada, India and Europe, Singapore.• Derived the complex security project, which is highly used by the multiple clients,• Prepared the expected financial reports document for iFirm invoices and payments and transaction integrated with multiple payment gateways and explained the value to stakeholders.• Lead the scrum team in delivering software releases, following the SAFe development methodology• Own the Product roadmap and backlog for the product in PI Planning and Demo• Design the API & webhook structure document for all Core front feature to implement which attracts national firms to onboard• Gathering of customer, business, and technical requirements and filtering them down into a single product backlog• Expertise in integration application with multiple 3rd party tools like QBO, Zero, PDFTron, Webhook, PowerBI• Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion