• Collaborated with regional stakeholders to ensure product alignment with market needs.• Led scrum team in following SAFe methodology for efficient software releases.• Spearheaded complex security projects for multiple clients.• Coordinated with regions like Australia, New Zealand, Canada, India, Europe, and Singapore for successful project delivery.Communicated product direction and updates to stakeholders, ensuring alignment across regions.

CCH iFirm is cloud-based software that provide solutions services for clinicians, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors to integrate, monitor and streamline all the key facets of your business. It delivers the power of integration, automation and collaboration to create new opportunities for streamlined workflow, also for the .implementation of more effective invoicing programs and better capacity planning without increased costs.• Experience in working on a B2B SaaS product, Owned product roadmap and backlog/Product management in Planning.• Expertise in desiging flow documents and diagrams for multiple modules/features like Jobs & Billing, Payment process flow, Document management system, chatbot, Client Portal, eSign and DocuSign, Notification, capacity Planning and integration workflow for all of them to Core application.• Daily Coordinate with different regions to understand the requirement and successfully delivered the work to regions like Australia, New Zealand, Canada, India and Europe, Singapore.• Derived the complex security project, which is highly used by the multiple clients,• Prepared the expected financial reports document for iFirm invoices and payments and transaction integrated with multiple payment gateways and explained the value to stakeholders.• Lead the scrum team in delivering software releases, following the SAFe development methodology• Own the Product roadmap and backlog for the product in PI Planning and Demo• Design the API & webhook structure document for all Core front feature to implement which attracts national firms to onboard• Gathering of customer, business, and technical requirements and filtering them down into a single product backlog• Expertise in integration application with multiple 3rd party tools like QBO, Zero, PDFTron, Webhook, PowerBI• Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion

Core Responsibilities: Conduct business process analysis and identify critical issues and gaps for established organizational process Work with stakeholders to design the roadmap and measure production values ensuring cost-efficient process. Developed business plans, determine Key performance indicators (KPI) and coordinate the measurement result. Gathered information, analyzed new product and service, and allocated relevant data to different departments. Applying various designs and documenting the automation test strategy Creating an automation test plan and getting approval Participating in Selenium Environment Setup with an Integrated Development Environment (IDE) Automating the design of a framework Implementing it as per the structure of the project Creating, enhancing, debugging, and running the test cases Collating and monitoring the defect management process Coming up with exact solutions for problems related to object identity and error handling Interacting with customers/clients to solve the various issues they face and updating on the situation