Vinay Murthy Email & Phone Number

Bengaluru, Karnataka, India

 Was deputed, dedicatedly to a client (Junaati Technologies (I) Pvt. Ltd., Bangalore, India) to provide Support Service delivery.  Driving service delivery in terms of hardware inventory, software inventory & software metering as well as packaging applications (using SCCM) to deploy/distribute the same in various platforms. Arranging management of end-Assets along with client installation & client remediation of the SCCM Tool. Providing additional support services for troubleshooting of issues through logs thus improving relationship with clients. Gathered hands-on experience in creating custom reports using SQL queries. MDM tasks – Checking the intune portal for licensing and device compliance with global id  Doing MFA reset and MFA setup for the users  Fixing licensing issues Making the devices compliant by enrolling them.

Bangalore

• Participated in the Knowledge Transfer(KT) of two projects• Mercedes Benz Daimler KT – Project about Providing end to end support for china servers• Epicor KT – Project about Support for US servers.

Bangalore

Global person,exceptional in client handling and building relationships with onsite teams.team leader and a pro-active team player.Worked on Lean IT,continual service improvement and addressed process break downs and built communities for delvering high quality service to the customers.Thorough professional with systems administration background and little experience in change management.• Supported clients like QBE, CPW, Gates, O2, Michellin• Demonstrated leadership abilities at IBM, apart from the technical role worked as a Lean IT associate in a project where lean priniciples were implemented.• Liased with the management and the technical team members for making sure the pool stack ranking green• Participated actively in the KT of ABN AMRO project which involved highly virtualized environment and Windows 2008 servers.• Worked as a change co-ordinator in the ABN AMRO project..co-ordinated with the UK change teams.

Bangalore

Data center consolidation of win 2k3 servers in the mexican latin american region.worked on HP-PEPSICO server consolidation project.Converting PEPSICO (end client) physical servers across the globe to virtual severs with the help of vmware converter.Used performance monitoring tools like OVO and OVPA and used documented checklists for smooth migration• Localization of target servers (like Win2k server,Win2k3 server) wherein we uninstall unwanted applications & install HP tools & applications as per the checklist• Installation of Radia Client(or HP Open View Configuration Management Agent) which displays the server inventory information in the CMDB• Installation of HP N/w monitoring tools like OVO(Open View Operations) and OVPA Open View Performance Agent

Bangalore

• Was a SPOC for the UBS project where I was responsible of the whole network and the systems and server builds for the ODC users• Also worked as a desktop support engineer for the internal users of accenture• Worked as a desktop support engineer for the project AT & T.

Bangalore

• Was outsourced to i-flex and intel sites• Provided remote/deskside support for iflex users • At the intel site did servicing of laptops in the service center department

Bangalore

Started as a software engineer with core java and web based technologies.Also worked on HTML, java script and various other languages..Also worked on SQL server and Oracle databases.• Worked as a software engineer and worked on web based technologies HTML, Java script• Learnt core java and developed a software like employee management system from the scratch with the help of RDBMS technologies.