International Business Solutions Limited (IBSL) was founded in 1996 as an Information Technology Solution Provider in Uganda. IBSL is Partners for premium I.T. Brands :• IBM Advanced Business Partner• IBM Authorized Warranty Service Provider for IBM & Think Products• LENOVO GOLD Partner• ORACLE GOLD Partner• DELL Reseller• CISCO Reseller• APC,• EPSON,• HP PrintersIBSL won a “Business Partner Recognition Award” from IBM in the year 2009.NOTABLE FUNCTIONALITIES:• Heading up the entire sales and marketing team.• Promotion of all the IT based solutions from vendors like IBM, Oracle, Huawei, CISCO, APC, HP for imaging, Core Banking from Infrasoft Technology• Lending solutions from Nucleus Software Exports Limited, Mobile Wallet from Red Cloud solutions etc.• Co-ordinating the sales and marketing activity of the company• Liaoning with all new and existing customers and selling new systems and solutions and upgrading existing ones.• Developing customer relationships and develop the Terms of Reference for customer• Preparation of all major proposal responses in a timely and compliant and competitive manner• Organise of road shows with our Principals• Preparation of presentation of technology and solution offerings to support a proposal or to introduce a new or existing technology.• Use of IBM and other vendor’s configurators to correctly configure and obtain the best priced solution from Principals.• Build up the sales & marketing team and support them with solution design, negotiations, deal closing techniques and help them to close deals• Develop the Terms of Reference (TORs) for solutions prior to the advertisement and launch of the Request for Proposal. • All relevant mandatory manufacturer vendor certifications from IBM, Oracle engineered systems, Huawei, CISCO , VMWare, etc. for team

Symphony Technologies Ltd. Company HQ in Nairobi, Kenya having “IBM Premier Business Partner” also partnership with VMware (Professional Solution Provider), Cisco (SMB Business partner), and Microsoft PartnerNOTABLE FUNCTIONALITIES:•Managing Distribute the tender, distribute the opportunities, and distribute the requirements of the customers to sales Team, Understanding Presales post sales, Handling 15 sales team and the Tender, RFP, RFQ, Opportunities coming to the company, Requirement of the Customers coming directly, customer’s expectations Letter of Credits, Terms & Conditions understand the technical requirement of Customers first either in terms of Tender, RFP, RFQ , Explore those things from the Document Assigning the requirement to the right personnel Technical compliance Terms & Condition for the proposalNOTABLE CREDITS:•Chosen to pioneer Presales function in Symphony Technologies from scratch for the first time •Serving as a single point of contact (SPOC) in East Africa Region for Symphony’s Regional offices•Accounted as independent decision maker for 3 salient areas i.e. Tender, Requirements, RFPs & Opportunities

Tech Mahindra represents the new connected world, offering innovative and customer-centric services and solutions integratingNOTABLE FUNCTIONALITIES:System Administration for server’s ▪ working on AIX Operating System Migration, HACMP Migration, File System Management, Disk Management and SAN environment having 2450 IBM AIX p-Series Servers ▪ OS up gradation in terms of TL and Service Pack on LPARs ▪ HMC management like HMC up gradation ▪ CSM and NIM environment ▪ Dual VIO support | L3 support to Cluster environment in AT&T account cluster node setup, having HACMP V5.4 | support Hitachi Dynamic Link Manager the multi-pathing software NOTABLE CREDITS:•Imparted 24x7 management & Support for AT&T Data Centres in US comprises of more than 800 Power5 and Power6 servers supported by Tech Mahindra India offshore team•Planning and implementation of commissioning/de-commissioning of the LPARs across the ATT&T account•Resolved the Sev3/Sev2/Sev1 issues coming through ticketing tool with in Client defined SLA by ITIL process•Handled 30 Engineers Team (Noida & Pune) as a Team Leader, also served as an AIX System Administrator on P Series OS Lead Specialist, provided Remote Support for Central Data center of AT&T Services Inc.

It's a leading provider of Integrated IT services i.e. IT Infrastructure Management (RIMS), Outsourced Product Development (OPD), and Enterprise Applications for Banking, Telecom and ManufacturingNOTABLE FUNCTIONALITIES:• UNIX Administrator & Datacenter Management for IBM-Bharti (2000+ AIX LPARs)| telecom domain technology ▪ Implementation of GSD (Global Security Document) ▪ installation of new IBM Servers, Storages etc.▪ DC management using advanced tools of monitoring (ITM V6.1) and performance tuning (NMON, TOPAS etc.) |Technology Implementation in pure Telecom environment like HACMP, Secure NFS ▪ Support to Oracle/DB2/Sybase DB team & Application team NOTABLE CREDITS AS:SENIOR ENGINEER – CUSTOMER SUPPORT NEW DELHI, INDIA OCT’04 – MAY’07•Chosen as core member for “Planning & Implementation” Team and “Performance & Tuning” TeamNOTABLE CREDITS AS:SENIOR ENGINEER – CUSTOMER SUPPORT JAMSHEDPUR, INDIA JUN’02 – OCT’04•Setting up the new PCs and Laptops for end-users, Creating users, User’s groups, group’s profiles, group’s policies on NT server•Re-imaging PC and Laptops using GHOST software and installing applications such as MS Office.•Built the corporate servers based on the STANDARD & Policy, deploying Windows 2000/2003 and applying the latest service packs, fixes, antivirus software and tuning the server.•Implemented Thin Client (Hardware or Software Thin Client)

NOTABLE FUNCTIONALITIES:Re-imaging PC and Laptops using GHOST software and installing applications such as MS Office, setting up the new PCs and Laptops for end-users, Creating users, User’s groups, group’s profiles, group’s policies on NT server| Delay writing analysis report of problems of PCs, laptops, network issues and resolutions ▪ Installing, configuring, and troubleshooting Windows NT workstation/server 4.0 and Windows 95/98 PCs |Troubleshooting configuration of Windows NT workstation, 95/98 on Laptops and PCsNOTABLE CREDITS:•Supported the Windows Server, Desktop, Laptop, Printer Etc in Tata Steel Colliery Mines in Dhanbad, India for IBM-Tata Steel Outsource Project.•Redefined Group Policies and User Profiles for NT Domain Users, executed security features on NT workstations•Handled installation configuring upgrading and troubleshooting windows 95/98/NT workstation 4.0 and associated local applications and browsers such as Netscape Navigator, MS Explorer, MS Outlook, and MS Office•Assisted in performing backup of NT and Windows to end-users and Configuration and troubleshooting of PC, Laptops and laser printer hardware

NOTABLE CREDITS:•Deputed in Electronic Data Processing Department (MS/EDP Dept.) of Bharat Electronics Ltd. India, Kotdwara (A Ministry of Defence Organization) on desktop maintenance, Co-Axial LAN and management services such as attendance recording system, Data Entry functions