● Worked with the end users in understanding the requirements and implemented the development in the Agile methodology.● Worked on Approval Flows where there are three levels of Approvals to Dispose the Equipment.● Using JavaScript created multiple validations on different entities to avoid Duplicates.● Using Plug-in Customized Timeline based on the business requirement. Restricted Tickets not to resolve with open Activities.● Worked on sending Surveys using Customer Voice after every phone call for more than 25 minutes.● Created multiple Model Driven Apps and configured them according to the security roles.

•Worked with the end users in understanding the requirements and implemented the development in the Agile methodology.•Created several client-side extensions using JavaScript, CSS3and HTML5. •Worked with unmanaged solutions in Microsoft Dynamics 365 Online to support the requirements and published the customizations into the system. •Customized Sale module and entities of leads, account, contact and opportunities according to the business process.•Created Dashboards against the data according to the client requirement.•Created business process flow to handle the different Stages of Exam.•Created workflows based on requirements from sales department

•Implementation of custom MS Dynamics CRM plug-ins and workflows.•Development of various CRM-related scripts and utilities.•Extending Microsoft Dynamics CRM Functionality through the SDK.•Creating SSRS reports for sales and financial data using joins and pivot tables.•Created Plugins, custom ASP.NET pages and workflows for enhancing the system and maintain data integrity.•Wrote various SQL queries to extract different data across all environments•Used Power BI Desktop for Creating Dashboards and Creating Pie Graphs.•Created hierarchies in Power BI reports using visualizations like bar chart, line chart, etc.•Used Bing Maps API to update address coordinates in the Microsoft Dynamics CRM.•Used TFS for Source Control of project code