As a Program Manager, responsible to help our clients build a platform and ecosystem to help seamlessly connect their patients, caregivers, and healthcare practitioners with a suite of digital health services • Scrum Coach for the development teams• Responsible for the project governance, escalation, and risk and issues management to ensure cross-functional teams deliver against the plan (4 scrum teams (workstreams), 28 individuals)• Recognizing opportunities to improve scale and efficiency • Establish working relations with all internal and external partners with an emphasis on removing roadblocks for program success• Responsible for delivery of projects, while exploring opportunities to improve efficiency • Formulating personal development plan for team members• Proposed and executed transition plan with optimal staffing mix for different workstreams• Prepare and Report Program status to key stakeholders, overseeing the gaps between teams, while removing all blocking issues leading to a successful delivery • Leverage existing tools and processes and identify opportunities to improve processes (Ex: CI/CD, automation)• Monitor and manage project financials

• Was responsible for implementation of custom product solutions in Trade Promotion Management, for ABInBev, Roche DAD, Roche Pharma• Led the project with resources across 5 locations, 3 scrum teams (All Agile ceremonies – Sprint planning, Daily standup, Scrum of Scrum, Retrospective, addressing team/project impediments) • Worked with the business to finalize the scope for each quarter as part of PI planning meeting• Also, involved in Capacity planning, Sprint Reviews for each sprint, ensured on-time release • Maintain a clear overview of project timelines and progress using task management tools (primarily Jira).• Worked around the skill issues, ensuring to get individuals trained on the product and have a training plan to bridge the skill gaps (working sessions with the functional team, technical trainings conducted by Tech leads etc) • Consistently ensured best practices followed through project initiation, planning, execution and closing, enabling business outcomes

Project Director Program Manager for US and UK Engagements • Develop detailed program/project execution plan and manage all implementation processes including projects financials, progress tracking, metrics, monitoring change control process, testing, release to production and on-time delivery within capacity constraints• Proactively manage the end-to-end delivery of work, overseeing the gaps between teams, while removing all blocking issues to ensure successful delivery • Ensure conflicting stakeholder requirements are mediated appropriately• Conduct quarterly business reviews to assess overall effectiveness of the program and identify growth opportunities.• Prepare and present program and project status to key stakeholders at regular intervals • Coach and mentor the Managers / Leads within the organization • Work with sales team to tap into potential opportunities within the engagement and support newer engagement growth Test Practice Lead • Standard practices across projects • Key initiatives - Shared Service Model, Focus Groups, Training initiatives to cross train resources, Resource Allocation across projects • Working with Sales team, partners to grow the business