Responsibilities• Overseeing daily operations• Managing staff• Ensuring compliance with vessel regulations ISO/IEC 27001:2022• Responsible for analyzing virus alerts.• Developing strategies to improve vessel IT service.• Creating SOPs (Standard Operating Procedures)• Audit preparation• Responsible for Assets Management, On-Boarding, Off-BoardingAchievements• Implemented new procedures that improved efficiency and streamlined operations.• Contributed to a successful ISO/IEC 27001:2022 audit, ensuring compliance with international security standards.• Involved in Data Center Installation, DC Installed on 600+ Vessels

• Manage more than 500+ user network.• Handling and troubleshooting of all daily basis system related issue to the client machine.• Installed software, patching, upgrading and maintenance of operating system.• Worked on Microsoft Window XP, Windows 7, Windows 8, Windows 2003 & 2008 Servers.• Installation and support for standard as well as customized software.• Co-ordination with Vendor, Business Link for the Printer, Desktop H/W issue, Laptops & Servers.• Providing necessary access of file servers to users as per request.• User Management on Active Directory.• Configuring & troubleshooting Blackberry and user creation on Blackberry server.• Responsible for Backup of servers via Symantec Backup.• Providing basic support to project team for MAC Computer, mail configuration, IPad and IPhone mobile setting and mail configuration.