Vinayaka Murthy Email and Phone Number

Working in merging of different salesforce instance and other CRM systems (Rapport, Siebel) into a single Salesforce org for better data analysis and quality.

Working as a senior software engineer in the Digital Front Office team. As part of technical architect, I work with customers to transform their salesforce apps or building complete new solutions.Successfully implemented Salesforce Service Cloud for a utilities company with features such as case management, feed management on case, service console, etc. so that internal stakeholders can optimize use of Service Cloud which made approval management smoother and they were also able to share information easily.Merged Financial Service Management systems with Salesforce Sales Cloud for a Hi-Tech Company to get better forecasts of company revenue. I developed dashboards for their in-house Salesforce field sales mobile app using Lightning which enabled the leadership to view dashboards & reports with ease. For their desktop application, implemented Salesforce Einstein analytics for their financial reporting.In-House Project: Building Sales Accelerator (Intelligent Sales Platform)Use of IOS mobile SDK’s to connect with Salesforce environment for syncing of data.Implementing Agent chat console with skill-based routing in salesforce for a chat to help customers with issue originating from communities.

App exchange Product: EncryptikDeveloped Custom Encryption technique in database level for records on an object in Salesforce, File encryption on files and Attachment objects of salesforce to keep data secured and untraceable on any Firewall breach.App exchange Product: XfilesProSalesforce app which acts as middleware between external storage system(Google Drive, Box, Dropbox etc) and ensures us to choose our favourite public storage or private storage (if security is a concern) so that File storage space of salesforce instance can be minimized and additional subscription cost can be reduced. Implemented Google API Integration(Calendar, Maps) to calculate the distance between places and the best possible route to reach the destination. Set up a calendar invite from Salesforce(Opportunity, Leads) for real estate agent company. Banking and Credit IndustryBuilt Custom Sites on Force.com with Custom login, Custom search and data display for checking the Credit score of person or institution for loans allocation and loan payment history.Compliance and Complaint App(Health Care Industry)Complaint(Module) - Built Module to record DML changes on different fields of an object. Compliance(Module) - Integration with FDA(Food and Drug Administration) on Biztalk server with the help of JAVA and salesforce. Developed JAVA program and hosted on AWS to connect with Salesforce to pull data and push it to FDA(viceversa).