Provide technology guidance and orchestrate the interaction between customers and Microsoft resources to drive new opportunities, digital transformation, market share, and the mapping of industry/business scenarios to Microsoft solutions.

Responsible for cloud architecture and strategy at Microsoft's most strategic customer.Developing cloud strategy that enables innovation and seeks to leverage technology trends that can create business value consistent with the customers' requirements and expectations.Deliver business solutions from envisioning, design, to implementation via cloud innovations and capabilities.Provide technical leadership to design and build fault-tolerant, high-performance, scalable and secure systems.Long-term strategic responsibility for building scalable, reliable, and efficient mechanisms required to meet my customers rapidly increasing demand for engineering, support and cloud services.

In this role I,- develop the digital transformation vision and strategy to support customers' business objectives.- be the customer's strategic advisor and conduit to the supporting Microsoft community.- assist with the customers' rollout of Microsoft product adoption and cloud service consumption.- build trusted relationships with executives, decision makers, and supporting teams.- advise and integrate strategic partners into customers overall business strategy.

Account Manager for top-tier retail customer in greater Bentonville area.

🔹 Engagement Manager for Denver International Airport 🔹 Managed Software Testing-as-a-Service to provide best-in-class software technology solutions and services to Denver International Airport with an 8-member global delivery team.🔹 Partnered with client Managing Director to prioritize and coordinate the improvement of Business Technologies operations by implementing Microsoft's VSTS DevOps solution

🔹Proactively championed creation of Testing Center of Excellence (rated TMMi Level 4), managed Client relationships, project portfolios and worked very closely with client management to pursue new opportunities, resulting in incremental revenue growth of $5M for Infosys over six years🔹Designed and managed “Automation implementation” framework in complex multi-product, multi-client setup that involved heavy data synthesis in reducing annual cost of quality by $400K🔹Established process for ‘Analytics based QA’ and introduced metrics measurement framework and instrumentation that increased adoption of centralized QA & testing services in new lines of business by 4X🔹Managed four cross-functional teams (40 members across Denver, SFO, Phoenix, Austin, Richfield & India) and collaborated with TPMs, development and business managers, third party vendors and external SMEs to quality assure and implement projects in Fixed Income Trading, Client Reporting, Billing, Tax, and Portfolio Performance Platform LoBs with minimalistic post production defects 🔹Awarded “Best Managed project" for leadership and success on client engagementKey Skills: QA Strategy & Implementation, Delivery excellence, Project Management, Cross-functional & cross-cultural team leadership, IT Transformation, Project Portfolio Management, Client Relationships Management, Opportunity Pursuit, Pre-Sales, Quality Management & End-to-End Test Process Consulting

🔹Led IT Integration and Transformation programs: 1. Recruited & mentored team of 8 analysts responsible for testing & certifying strategic integration of J.P. Morgan Chase’s New-issue & secondary Muni/Corporate bond offerings with Schwab’s BondSource platform; successful implementation of project increased Schwab’s revenue by 50M USD in Trade commissions from 7.8M client brokerage accounts 2. Managed successful transformation & migration of Retirement Plan Services statements from RR Donnelly to in-house technology infrastructure as Program QA Lead, cutting Schwab's print fulfillment costs by 50% with zero regulatory/compliance violations in firm's client reporting needs🔹Led the Onsite-offshore teams in a Global Delivery Model to manage customer complaints, production defects and requests for enhancements🔹“Customer Delight” award for innovative solution development & customer-first mindset

Client engagement, implementation & QA services:🔹Led a team of 12 analysts & associates to implement & quality assure Fixed Income trading platform for Charles Schwab as part of $2M QA services engagement; best practices from the project used by Infosys as org-wide benchmark case study🔹Promoted to Lead QA Consultant (90 peers); handpicked to lead QA account at client location in Denver, CO, USA (Oct 2009)🔹Awarded “Most Valuable Player” by Infosys for delivery excellenceSkills:Business analysis, Requirements Analysis, Estimations and resource management, Test strategy, Test preparation & execution, Release management, Quality & Defects management, Test Automation design & development, and Test status & metrics reporting.

Visible Path profile: Software Start-up, Enterprise Relationship Capital Management, 11-50 employees, acquired and launched as Hoover’s Connect in January, 2008🔹Worked in close conjunction with all functional groups in a fast paced software startup environment to design, develop and deploy best QA engineering processes and test automation framework aimed at foolproof and timely release of Business Social Networking software products to customers. 🔹Delivered improved product quality with a 50% decreased time to market🔹Received "Star Performer" award and opportunity for business visit to SFO headquartersSpecific responsibilities included:Startup product implementation strategy, Product functional requirements analysis, Test Strategy & Test case development, Black Box Test Execution, Performance Workflow Execution, Performance Test Metrics, Database Administration, Automation Test Strategy, Development and Implementation of Automation Framework using Silk Test, Quality metrics & status reporting, Assistance to Technical support team for Customer Issues resolution

Part of a three member offshore team tasked with testing 'Fiery Variable Data Printing Resource Manager' and 'Toshiba Black and White embedded Fiery controllers for TTEC Engines' projects, Responsibilities included:Test planning and estimation; Writing and maintaining Test Case Documents based on PRD, FRS and customer bugs; Functional, Localization and Regression testing as part of End to End testing; Prioritizing software bugs in conjunction with the Development & QA Managers; Automation of test cases using Silk Test; Utilities Testing; WHQL certification Testing.

Part of a six member quality assurance team responsible for successful testing and release of 'Quark Dynamic Document Server' and 'Quark Document Manager' s/w products by:Test strategizing and preparation based on requirements and use casesExecuting Functionality and Regression tests as part of End to End testing Performance TestingAutomation of regression test cases using Silk TestPrioritizing software bugs in conjunction with the Development & QA Managers