* Developing and meeting financial plans* Hiring and training their staff* Promoting their restaurant in the local market* Coordinating in-store promotions* Maintaining the highest standards of cleanliness and food safety* Demonstrating a “guest first” attitude always* Day to day shift management * Implement short and long term sale strategies * Ensuring a high level of guest satisfaction and maximized sales opportunities.

• Oversee entire restaurant operations and employee work in front and back of the house to ensure compliance with company policies, regulations, and food safety guidelines.• Perform property walk through to asses’ cleanliness and preparedness at the beginning and end of the shifts. • Complete restaurant opening and closing procedures and manage deposits • Constitute objectives to improve customer service, enhance productivity and increase profits. • Establish and implement departmental programs and goals conferring with senior management, organization officials, and staff members as necessary.• Produce monthly reports and weekly reports detailing sales trends and forecast.• Consistently exceed daily, weekly, and monthly sales targets while maintaining cost and employee turnover low by accurate manpower scheduling. • Analyzing employee assessment & development and guest satisfaction.• Implementing promotional activities according to the company guidelines and procedures.• Supervising financial and administrative aspects of the operations.• Functioning as the initial point of contact and working directly with the guests by representing the organization on various events.

QSC/Sales BuildingShould Gain complete understanding of restaurant operations and protects the McDonald’s brand by ensuring that restaurants meet McDonald’s QSC, safety and sanitation standards.Understands the critical restaurant systems that produce consistently high levels of QSCUnderstand & is able to implement restaurant promotions and on-going local (My Store) Marketing plan for the restaurant.Gains complete knowledge of maintenance of equipment, facility and grounds.Ensures food quality and 100% customer satisfaction.Business ResultsComplete working knowledge of Controlling day-to-day operations by scheduling labour, ordering food supplies and developing the restaurant team.Complete working knowledge Control Profit & loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate action.Is accountable for creating a positive work environment while working shoulder-to-shoulder with the restaurant management and crew to create and accomplish business and profit plan objectives.Completes various audits with Senior Managers to ensure that the restaurants meet McDonald’s standard practices and procedures regarding cash, security, etc.Works with senior managers to ensure that restaurants are appropriately staffed with competent Crew and Restaurant Managers.PeopleUnderstand and learn to demonstrate and reinforce the leadership behaviours and basic people minimums necessary to gain commitment from the Crew, Restaurant management team.Work with senior managers to gain complete understanding of recruiting, screening, hiring, training, and developing employees, sales forecasting and manpower planning.Should gain knowledge of all appropriate HR policies, labour laws, and security and safety procedures.

Planning for the programs:1. Prepare Day wise schedule of the topics2. Plan and incorporate activities in the teaching plan (visits, guest lectures, group activities, seminars)3. Preparation of teaching resources: class presentations, case study material4. Preparation of student hand-outs and other study material5. Plan and organize practical sessions for the subject assigned6. Preparation of Assignments and project work7. Methodology of delivery of the topics as per the vocational nature of the program8. Other details as required to teach the subject effectivelyDelivery of the programs:1. Deliver lectures for subjects assigned2. Conduct practical sessions as per the course structure3. Guide the students in completing assignments and project work4. Plan and organise Industry Site visits - related to the theory topics taught5. In coordination with the Subject HOD - Interact with the industry for visits, guest lecturers placementsAssessment and development:1. Conduct the assessment of the students as per the structure of the program: assignments, written exams, observation, etc.2. Monitor the progress of each student on the criteria laid for assessment and development and lay down plans for improvements3. Interact with the parents for sharing the progress of the studentsAny other work as assigned by the subject HOD and the management.

We The Food & Beverage Assitant take pride in making all guest visits memorable by ensuring that guest needs are met and the experience is enhanced by personalised service and care. .Undertake food and beverage related duties ensuring accuracy of transactions and the delivery of customer service is of the highest standard. To continually work to ensure correct handling procedures to minimize china and glassware breakage and food waste. Have the ability to work on a shift basis. Maintaining proper stock of Food and Beverage items. Develop good professional relationship with customers and provide valuable experience on wine and food pairing.Maintain wine cellar according to company standards. Manage order details for clientele according to specific season and develop promotional events according to company guidelines. Coordinate with inventory control executive and maintain records for wine shipments. Ensure appropriate storage of wine for clients and restock it as required. Maintain display shelves and ensure appropriate labeling of all bottles and vintage according to company policy. Monitor wine inventory and evaluate report to ensure consistency in wine menus. Administer efficient distribution of wine to various parts of restaurant for service. Coordinate with planner and execute all merchandising policies to maximize sales and profits. Ensure optimal levels of customer satisfaction for all clients. Ensure compliance to all company policies and store rules. Develop and implement plans to ensure excellent customer services.

Handling the Guest in the Food & Beverage Operations In the Hotel, Giving the personalized service to the Guest in the Food & Beverage Restaurant of the Hotel , Handling the Guest Compliant in the Front Desk of the Hotel