Vinay Penta Email & Phone Number

Achievements• Sole Product Manager for Truecaller SDK which powers 1Billion+ annual successful verifications.• Contributing Product Manager for Business Instant Messaging Powering 22M Messages a day.• Contributing Product Manager for Risk Intelligence to take the product from 0 to paid customers.• Led a cross-functional team of 5 to successfully launch TC OAuth, now at 1M+ daily requests.• Achieved a remarkable 50% growth in Daily Verification Requests (DVRs), BU’s Northstar KPI.• Overcame bandwidth constraints to launch the Banner MVP, generating over 3M+ requests/month• Implemented support for multiple fingerprints, reducing TAT by 1 month and with 33% adoption.• Spearheaded the development of the Truecaller SDK's roadmap for the year 2024.• Optimized customer acquisition pipeline through integrations with Clevertap and Zoho.Roles and Responsibilities• Assume end-to-end responsibility for the Truecaller SDK, from the product side.• Working with customer success, marketing, and sales to meet BU objectives.• Leading requirement gathering for the product from defining problem and solution, creating user flows, drafting wireframes, and writing user stories and acceptance criteria for 24+ sprints.• Leading a 7-member cross-functional team of devs, QAs, and designers to deliver the product.• Managing and prioritizing backlog and contributing to the overall roadmap of the product.• Conduct discovery calls with customers to gather insights for new and existing product development, leveraging user feedback to drive product enhancements and innovation.• Design and execute user research initiatives to optimize product features and increase conversion rates, utilizing data-driven insights to inform product decisions and improvements.• Leading requirement gathering for the product from defining problem and solution, creating user flows, drafting wireframes, and writing user stories and acceptance criteria.

Bengaluru, Karnataka, India

Achievements • Sole Product Manager for the JioGlass mobile application for Android Smartphones. • Received the Kick-starter award for exceptional work in spearheading multiple initiatives. • Received the Best Performing Team Award for FY2022-2023 Quarter 1 in Townhall meet. • Drafted requirements for 4 Jio XR (Extended-Reality) applications for JioGlass. • Spearheading the launch website and customer care for the Go-To-Market of the product. • Strategizing separation of the product in two different SKUs and its multi-version compatibility. • Solutioned for a multi-app content search feature in the JioGlass XR Platform.Roles and Responsibilities • End-to-end ownership of JioGlass App from ideation to rollout to measurement. • Leading requirement gathering for the product from creating user flows, drafting wireframes, and writing user stories and acceptance criteria for 6+ sprints. • Effectively communicating and championing the requirements and initiatives to the build team. • Led a 9-member cross-functional team of developers, QAs, and designers to deliver the product. • Managing and prioritizing backlog and contributing to the overall roadmap of the product MVP. • Defined 8+ success metrics for product features and monitored the performance. • Supporting customer trials and research to identify customer needs and pain points.Providing product demos to business stakeholders and capturing feedback for improvement.

Product Owner Role:Product Owner of the mobile application for a Singapore-based hospitality group with 10+brandsOversaw and conducted requirement gathering for bookings and loyalty mobile applicationDefined user stories, acceptance criteria, and business requirement documents for the productProduct Analyst Role:Involved in the discovery and design phase of a revolutionary customizable virtual showroom platform for a company that dealt with notable luxury fashion brands.Initiatives undertaken:-1) Identifying user types and creating user personas.2) Creating user flows and sitemaps.3) Creating the functional specification document and scope matrix for the project.One of the 2 among 21 interns retained by my BU for excellent performance on my project of creating a potential roadmap of a B2B e-commerce platform client.Performed competitive analysis and benchmarking to find and fill those gaps, harnessing our partnership in line with the future trends of the industry.Worked alongside the VP of Customer Experience Transformation to design a strategic framework to evaluate potential product partners for the BU.

Hyderabad, Telangana, India

Tender User-flow MappingIdentified users types and their roles across corporate functions through qualitative researchMapped user flow to build a uniform streamlined tender process flow for the discovery phase of a tender management platformDigital Personal AssistantIdentified and evaluated use cases and user stories for an employee chatbot platformRoad mapped the initiative by evaluating and prioritizing the use cases

Mumbai Area, India

Transformed a web-only product to a mobile product within only 2 months, thereby giving an additional revenue stream to the business unit. Completely streamlined the DevOps process to a one-click process and laid the groundwork to build a formal mobile development team.Spearheaded mobile responsiveness initiative of the product along with accessibility and GDPR compliances.Other product features incorporated: Biometric login, QR-code payments and Chatbot.

Pgdm

Bachelor Of Technology (B.Tech.), Electronics Engineering