Vi Bui Email & Phone Number

Houston, Tx, Us

In my role as Campaign Manager, I have successfully established and managed the re-engagement team, which focuses on middle-funnel clientele to set appointments and drive sales. I oversee the Campaign Support Coordinator, ensuring they manage grassroots events, seminars, and campaign materials effectively for the sales team while also ensuring a positive return on investment (ROI). Additionally, I supervise the event coordinator at a Dignity location to ensure the efficient execution and management of all event plans. My responsibilities also include assisting with media production and celebratory ceremonies. Furthermore, I have held and facilitated various training sessions.

Houston, Tx, Us

As the Campaign Specialist, I coordinated and executed both large and small-scale events at the park, working closely with the sales team to ensure they connected with attending families and achieved a positive return on investment (ROI). I engaged with the community and handled public relations to raise awareness of our services. Additionally, I coordinated with outside vendors to set up grassroots table tops and seminars for the sales team to prospect. I was responsible for completing Certificates of Insurance (COIs), payments, and contracts for all external events. I managed all campaign materials and equipment for the sales team and served as the primary liaison for lead entry in Salesforce.

Houston, Tx, Us

As a Field Operations Specialist, I ensured that all office materials and supplies were readily available for the Orange County Sales Team. My responsibilities included entering contracts, processing payments, and keeping all company documents current. I also assisted the Market Manager in planning sales kick-off events and call nights. Additionally, I ensured that all sales representatives' licenses were renewed and up to date.

I conducted technical, management, and interpersonal skills training sessions to enhance overall employee performance. Additionally, I oversaw and facilitated comprehensive employee orientation and training programs. I performed thorough background checks on employees, ensuring accuracy and compliance with company standards. Furthermore, I updated and executed new policies and procedures, ensuring alignment with organizational objectives and industry best practices.

Minneapolis, Mn, Us

I efficiently coordinated meetings, schedules, and appointments for upper management, ensuring optimal time management. Additionally, I undertook various administrative duties, including scanning, filing, and data entry, contributing to streamlined operations. I promptly addressed and resolved technical issues, ensuring a smooth workflow and minimizing disruptions. I also resolved all issues clients had with their mortgage plans, payments, and insurance.

Minneapolis, Mn, Us

As a Call Center Representative for U.S. Bank Home Mortgage, I am dedicated to delivering exceptional service by promptly answering calls and addressing all aspects of our clients' mortgage needs. I provide comprehensive assistance, ensuring clients receive accurate information about their payments, mortgage plans, and insurance inquiries.

Charlotte, Nc, Us

As a Sales and Service Specialist at Bank of America, I held a pivotal role in ensuring smooth operations and exceptional service delivery. My responsibilities encompassed overseeing all Teller transactions, ensuring accuracy and compliance with bank policies. I served as the approving supervisor for large or suspicious transactions, maintaining vigilance over financial activities to safeguard our clients and the bank. Acting as the liaison for ATM services, I ensured their functionality and addressed any client concerns promptly. Additionally, I played a crucial role in directing clients to the appropriate channels for further assistance, whether for new accounts, financial investments, or business banking needs.

Charlotte, Nc, Us

As a Teller at Bank of America, I play a crucial role in providing seamless financial transactions for our clients. My primary responsibilities include assisting clients with depositing and withdrawing funds, ensuring accuracy and efficiency in every transaction. I also handle payments for credit cards, mortgages, and other loans, ensuring timely processing to meet our clients' financial obligations. Beyond transactions, I am dedicated to upselling Bank of America's products and services, offering personalized recommendations that cater to our clients' financial goals.