Vince Avitia Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

Greater Chicago Area

• Provide technical support for the company’s desktop computer environment, including: desktops, laptops, printers, hand- held devices, and connectivity to networks.• Development and Implementation for data backup/disaster recovery strategy on critical Desktops. • Perform routine hardware installations and hardware updates.• Installed software on fabricated computer systems and configured system to minimize down time.• Provide assistance for user and department moves. • Provide on-site installation and repair of system.• Provide 1st level network troubleshooting.• Provide 1st and 2nd level support for all company executives. • Provide 1st and 2nd level support via phone, e-mail, remote connection and Microsoft Lync to 10 Chicago office bureaus. • Provide 1st level Cisco VOIP Telecom support, i.e. assign name and extension.• Maintain audio visual equipment for departmental and executive meetings.• Setup video conferencing meetings onsite/offsite for executives.• Maintain asset management database. • Maintain customer accounts in Active Directory Manager. ADS

Greater Chicago Area

• Provide technical support for the company’s desktop computer environment, including: desktops, laptops, printers, hand- held devices, and connectivity to networks.• Development and Implementation for data backup/disaster recovery strategy on critical Desktops. • Perform routine hardware installations and hardware updates.• Installed software on fabricated computer systems and configured system to minimize down time.• Provide assistance for user and department moves. • Provide on-site installation and repair of system.• Provide 1st level network troubleshooting.• Provide 1st and 2nd level support for all company executives. • Provide 1st and 2nd level support via phone, e-mail, remote connection and Microsoft Lync to 10 Chicago office bureaus. • Provide 1st level Cisco VOIP Telecom support, i.e. assign name and extension.• Maintain audio visual equipment for departmental and executive meetings.• Setup video conferencing meetings onsite/offsite for executives.• Maintain asset management database. • Maintain customer accounts in Active Directory Manager. ADS

Greater Chicago Area

• Provide technical support for the company’s production computer environment, including: desktops, laptops, printers, hand- held devices, and connectivity to networks.• Engaged in on-call rotation for 24hr support. • Development and Implementation for data backup/disaster recovery strategy on Network servers and critical Desktops. • Perform routine hardware installations and hardware updates.• Installed software on fabricated computer systems and configured system to minimize down time.• Provide on-site installation and repair of system.• Perform maintenance on manufacturing Wi-Fi network. Ensuring all access points are online and also ensure we have standbys in case of emergency. • Administer warehouse management system. Configure terminals used on forklift for scanning of skids in all packaging and distribution areas. • Maintain customer accounts in Active Directory Manager. ADS

Greater Chicago Area

• Provide technical support for the company’s desktop computer environment, including: desktops, laptops, printers, hand- held devices, and connectivity to networks.• Conduct weekly quality assurance reporting• Conduct new employee training.• Documents system solution for online self help site. Internal to Tribune employees. • Assist in product evaluations for helpdesk and datacenter improvements.• Maintain customer accounts in Active Directory Manager. ADS

San Francisco Bay Area

• Provide 1st and 2nd level support via phone, e-mail, and messenger to 356 locations in Latin America. • Coordinate carrier uplinks and migrations with Network Team and Remote Sites.• Creation of monthly availability reports for Management.• Document translation to and from our Latin American clients.

Modesto, California Area

• Provide technical support for the company’s desktop computer environment, including: desktops, laptops, printers, hand-held devices, and connectivity to networks.• Configuration and Installation of new file servers.• Development and Implementation for data backup/disaster recovery strategy on Network servers and critical Desktops. • Perform routine hardware installations and hardware updates.• Installed software on fabricated computer systems and configured system to minimize down time.• Provide on-site installation and repair of system.• Coordinate the purchase of hardware/software and oversee all PC environment issues. • Development and implementation of training programs for users. • Development of system documentation. • Setup and Maintain customer accounts in Network Directory Manager. NDS

Greater Chicago Area

• Provide technical support for the company’s desktop computer environment, including: desktops, laptops, printers, hand-held devices, and connectivity to networks.• Configuration and Installation of new file servers.• Development and Implementation for data backup/disaster recovery strategy on Network servers and critical Desktops. • Perform routine hardware installations and hardware updates.• Installed software on fabricated computer systems and configured system to minimize down time.• Provide on-site installation and repair of system.• Coordinate the purchase of hardware/software and oversee all PC environment issues. • Development and implementation of training programs for users. • Development of system documentation.• Setup and Maintain customer accounts in Active Directory Services. ADS