Review receiving inspection procedures for compliance, ensuring alignment across the Windchill document control system, SAP and current work instructions. Work across multiple areas, ensuring issues are properly understood, so that appropriate corrective actions are enacted.

Provide Quality Engineering support to manufacturing through Engineering Investigations, Qualifications and Validations. Identify quality issues, participate in quality improvement projects and quality activities that impact manufacturing. Other related activities include: non-conforming material investigations, maintenance of risk management documentation, and corrective and preventive actions when required.

Manage the department Supplier Management and Controls program to ensure calibration and maintenance suppliers comply with company, quality and regulatory requirements. Ensure suppliers are on the Approved Supplier List (ASL) for calibration services. Monitor current suppliers to ensure that they remain compliant to company and department quality requirements and take appropriate corrective and preventative actions with suppliers. Establish and monitor the effectiveness of the Department Supplier Quality Metrics.

Drove continuous improvement of the key supplier of window films to the Asian market. Improved customer satisfaction through managing expectations.• Reduced customer complaint dollars by 91% from Qtr4 2017 through Qtr1 2019 by leading regular meetings and guiding them on corrective actions and holding them accountable to customer requirements.• Reduced SCARs (supplier corrective actions) issued by 84% in same period through improved linkage between customer complaints and root causes.• Reduced denied claims between the supplier and 3M and between 3M and the customer by 45% by collaborating with the supplier and customer and gaining alignment on acceptance criteria by conducting attribute agreement analysis between them using Minitab.

Created new Quality Management System in SharePoint from the merger of two companies; working across many functions in guiding documents through the approval process. • Collaborated with process owners to ensure that key customer requirements were captured in the development of new QMS procedures. • Administered associated training through SAP SuccessFactors, ensuring that process users were properly trained to the QMS procedures.• Developed macros to transform SAP data into meaningful, actionable charts that enabled me to monitor corrective actions for timely completion.

Developed plans for implementing manufacturing-based quality initiatives and tools, such as control charts, root cause analysis and continuous improvement in the highly regulated (49 CFR 192) pipeline construction industry. This included researching technologies for measuring pipeline construction characteristics like coating thickness, weld defects and coating anomalies. Worked with project managers to develop relevant quality metrics from these measurements for driving continuous improvement in pipeline construction. • Collaborated with suppliers to develop corrective actions. This included conducting statistical analysis of sample test results, including paired t-tests to determine effectiveness of corrective actions. Calculated confidence intervals to adequately assess risk, enabling project managers to make sound, risk-based decisions.• Provided supplier performance reports to project managers, empowering them to make data-driven decisions on material dispositions.

Advanced the use of SPC through integrating data acquisition methods from plastic injection molding machines, training engineers on the use of camLine statistical software and providing guidance on the use of appropriate SPC charts.• Co-Lead the deployment of electronic Certificates of Analysis system integrating manufacturing test data with ERP data. The result was an automated online system for customers to retrieve their own certificates of analyses.• Worked with Quality and Manufacturing in identifying KPIV’s and KPOV’s for developing effective control charts. This led to a 55% drop in scrap in the affected work center.

Assured the authenticity of incoming materials in the highly regulated nuclear power industry, inspecting parts to the requirements of 10CFR21 & 10CFR50 Appendix B. This was done through the verification many different documents, including certified material test reports, third-party lab tests, approved weld plans, non-destructive test results and approved weld inspections. Also included commercial grade dedication of safety-related mechanical components and inspection lot movements in SAP.

Manage and provide guidance to CAPAs including implementing containment actions, conducting root cause analysis and developing corrective actions.• Lead scrap reduction projects utilizing Lean Six Sigma tools such as Gage R&R, DOE, FMEA and hypothesis testing. • Provide trend analysis of shop order scrap to identify improvement opportunities utilizing SPC tools, including I-MR control charts.• Develop visual inspection criteria for improved identification of non-conforming material.• Conduct AS9100/ISO9000 audits, ensuring compliance to AS9100 certification.

Developed Quality Management System, process monitoring systems and evaluated new suppliers: Developed metrics for reporting Cost of Poor Quality (COPQ) to corporate HQ.Used COPQ data to drive continuous improvement projects using the 4Q Approach. Created flexible and concise work instructions to accommodate the custom nature of the product mix.Developed methods of querying data from ERP systems.Laid groundwork for getting plant ISO 9001 compliant.Conducted SOX audits at numerous facilities throughout North America.Upgraded production test procedures to be compliant with IEEE standards.Developed process monitoring systems.Tracked the performance of on-time delivery on a continuing basis and developed successful strategies to improve on-time delivery rates.Evaluated prospective low cost supplier's capabilities.Tested and evaluated prototype and production parts, including cycle and destructive testing.Helped implement capital improvement projects.Accomplishments:Developed a work order tracking database that generated detailed reports of work instructions.Investigated bonding solutions for conducting onsite repairs at customer locations.Discovered falsification of supplier data through data analysis. Eliminated root cause of fraud by modifying test requirements.

Oversaw maintenance of Quality Management System. Coordinated and delegated responsibilities to ensure a robust QMS including: Management Representative for the implementation and maintenance of company's ISO 9001:2000 certification. Documented procedures, established a training program and instituted corrective action procedures in addition to implementation of methods of data analysis. Monitored transformers throughout all manufacturing processes to correct defects promptly. Processed Defective Material Reports for internal defects.Conducted Failure Analysis on returned transformers to determine root causes.Provide technical support to many phases of manufacturing to assure quality adherence and to resolve manufacturing process issues. Improved manufacturing processes and trained and supervised employees to conduct such processes.Knowledge of numerous quality tools, including Pareto charts, histograms, flowcharts and control charts.Accomplishments:Combined two epoxy impregnation processes into one reducing epoxy related labor by 50%.Built and implemented use of continuity test meters at the initial manufacturing processes (winding and connecting) resulting in earlier defect detection and better informed operators.Introduced pneumatic means of paraffin removal thereby reducing labor by 1-3 minutes per part and eliminating damaged surfaces.Created an Access database for test records resulting in faster data entry, better order tracking and more effective defect analysis.

Maintain process control of electrical components, including use of SPC programs. Design test procedures and conduct internal audits. Also, inspect and test parameters such as, inductance and continuity of inductors and transformers as per customer's engineering drawings.

Worked on engineering projects from concept through production involvingdocumentation, drafting, design and re-design of palletizing machinery, includingwork on conveyors. Demanded troubleshooting at the production level.

Designed optimal sprinkler systems, utilizing factors, such as, mechanical plans, material costs and fire codes, and coordinating work with other sub-contractors. Also, conducted extensive dimensioning of structures for accurate calculations of required piping.