Vince Cilano is a Client Engagement Manager at Nexidia. He possess expertise in management, call centers, vendor management, customer experience, cross functional team leadership and 8 more skills. Colleagues describe him as "Put it any situation, Vinny is a consummate professional. I had the pleasure of working initially as Vinny’s vendor after which he recommended me to be his boss. The transition was seamless; he leveraged all of the relationships he had spent years building to helping me, and our team be a success. His unmatched work ethic, mastery of speech analytics, and wealth and depth of cable-industry knowledge made our team far more successful than we could have ever been in his absence. Handed… Show more" and "Vince is an outstanding leader who exhibits qualities that are rare to find: loyalty, dedication, follow-up, and consistency. Vince goes out of the way to ensure his team is taken care of from all perspectives and gives us the ability to test our wings. Simply, Vince is the best leader I have ever had the pleasure to work with – he makes us feel that we work with him and not for him."