Having been in the registration and compliance world for the last 10 years, I gained a very unique and broad knowledge of state and federal DOT regulations. I saw an opportunity to work with new carriers in getting their companies started, and as such I am currently setting up new DOT regulated companies throughout the nation. This service can range anywhere from getting a new LLC started, to doing the titles and registrations and applying for the DOT numbers. The greatest service I provide to these new carriers is a knowledge of how all the difference pieces work together and how to save time and money by doing it right the first time.

Thurcorp Inc. serves as a consultant to truck drivers and owners. We provide trucking-related compliance, safety, and reporting. - Increased monthly subscription service from 300 trucks to 1100+ trucks- Researched and systemized procedures and policies resulting in a 100% increase in sales and number of clients - Demonstrated product in person and over-phone- Assisted client throughout discovery process and onboarding as full monthly paying user- Collaborated with 50 + clients weekly to provide solutions that drove business processes and customer retention - Created a company culture that maintained a high retention rate by constant client engagement - Built relationships to up-sell clients with additional services offered outside of monthly subscription - Developed relationships with third parties to ensure quick turnaround times and reduced cost - Researched state and federal regulations to ensure compliance and top-level quality service for clients- Designed a cloud data base to house and analyze client data enabling leadership to make data driven decisions

- Provided outstanding customer service with sales and service information, parts availability.- Increased user damage payments by $200 a week for rental fleet through detailed inspections.

- Restructured participant hand guides and presentations for new employee training one full month ahead of schedule- My work is used currently for new employee and leadership training at Southwest - Participated in eight leadership classes as a learner and a facilitator with 25-30 people in each class

- Played a key role in researching and acquiring resources needed in a start-up student-run business to operate through the semester resulting in over 5,000 units sold. - Implemented and communicated new marketing schemes in sales procedures.

•Supervised 116 student volunteers in organizing 23 campus events that included tryouts, sound and lighting coordination, marketing, and a limited budget.•Resulted in 6,675 participants and over 8,000 spectators •Conducted weekly director’s meeting to coordinate and find solutions to program issues.•Dramatically increased quality of organization through recruiting and training exercises.

- Designed informative visuals to improve employee education with increased compliance of the Surgical Care Improvement Act by 16% and nurse documentation of patient allergies by 75% - Contacted patients about customer service; Analyzed data and highlighted areas of needed improvement to maintain a 90% overall satisfaction rate in medical departments each week

- Oversaw and trained up to 12 other full-time representatives. - Analyzed monthly reports and communicated about missionary's progress and effectiveness.