Vincent Link Email & Phone Number

Greenville-Spartanburg-Anderson, South Carolina Area

Greenville-Spartanburg-Anderson, South Carolina Area

Georgia, United States

Access Control systems install and repair

Austin, Texas Area

Operations management for Repair & Maintenance contract of Google Fiber FTTH project in Austin, Tx. Supported forward build production as well as R&M. Built and led maintenance dispatch and ISP teams. Served as SME for all ISP related matters for the organization.

Austin, Texas, United States

Operations management for Google Fiber FTTH project in Austin, Tx. Built and led maintenance dispatch and ISP teams. Served as SME for all ISP related matters for the organization. Supported forward build production as well as R&M. QA/QC for OPS acceptance of all fiber plant in both SFU and MxU segments. Supervised all Central Office installation, turnover and acceptance. Developed and implemented several network tracking documents including fiber and equipment capacity.

Honolulu, Hi

Was the strategic operations leader for the market and collaborated with General Manager to accomplish sales objectives.• Led all day-to-day operations and engineering activities for the state of Hawaii.• Served as escalation point in resolving type II service and provisioning issues with the LECs and the NOC• Managed the capital budget and met or exceeded all operational goals• Increased LEC pole attachment application approvals by 60% by augmenting the OSP engineering team and implementing new processes.

Honolulu, Hi

Was the strategic operations leader for the market and collaborated with General Manager to accomplish sales objectives. Led all day-to-day operations and engineering activities for the state of Hawaii. Served as escalation point in resolving type II service and provisioning issues with the LECs and the NOC. Managed the capital budget and met or exceeded all operational goals

Greater Denver Area

Project and Program Managed in support of Network Operations Center (NOC) that supervises and maintains government networks both domestically and internationally• Served as the Liaison for operational issues between NOC and Field Operations – Collaborated with Field OPS Senior Mgt• Provided scheduled maintenance notification and coordination for multiple Government customers. Directly interfaced with government customers on a daily basis• Led program review meetings including presentations on issue resolution and network availability• Successfully project managed a large scale product change notice (PCN) effort on DWDM network to ensure network reliability was maintained• Held a TS/SCI Security Clearance for seven years

Bakersfield, California Area

Managed the daily operation of the Communications and Low Voltage divisions of the company, which accounted for 20% of annual company revenue ($2 million), but only 5% of manpower• Responsible for budgeting, cost control, sales, estimating, supplier management, product procurement, installation and design of Communications Services (Turn-key Fiber installs) and Structured Cabling, Custom Home Theater, Home Automation, Business Phone Systems, etc.• Increased annual sales of low voltage products and services 18% by diversifying custom audio products and signing new custom home builders to increase their standard package and optional offerings

Bakersfield, California Area

Remotely managed twenty field operations technicians across a large geographical area which included sixteen network sites, one data center/switch site, an international gateway site, and over six hundred miles of underground fiber optic cable. Managed all engineering and operations including capital budget and expense control.• Exceeded expectations for fiber reliability during the entire tenure• Held a Secret Level Security Clearance for over five years in order to maintain government networks

Bakersfield, California Area

Bakersfield, California Area

Competitive Local Exchange Carrier (CLEC) technician installing and maintaining private enterprise networks across local and regional fiber optic systems. Fiber optic cabling install and splicing, Optical network equipment install and maintenance and core support systems maintenance (HVAC, AC/DC power and Generator)

Bakersfield, California Area

Fiber protection, Maintenance and Repair of optical fiber systems as well as microwave radio transmission systems. Install, test and repair of DS0-DS3 circuits, MUXs, channel banks and CPE. Tower climbing and maintenance of critical systems, including AC/DC power and generators.Regional support of MCI's Lincs contract with the FAA. Install and repair of telecom circuits for command and control of critical FAA sites (ATC, VORTAC, etc) supporting commercial air traffic.

Bakersfield, California Area

Fiber protection (locating, standby construction supervision), Long Haul optical amplifier site maintenance and repair, including HVAC, AC/DC power and generators.

Bakersfield, California Area

Was apart of the management team of the first Taco Bell location to exceed annual sales of $2M As RGM, improved restaurant P&L by decreasing Cost of Sales, and labor costs, as well as customer satisfaction with quicker, more accurate service.

Pease Afb, New Hampshire

Sergeant - Non-Commissioned Officer (NCO), journeyman electronics technician. Troubleshot and made repairs to component level on Communication, Navigation and Electronic Warfare systems. Managed calibration program for over 100 testing devices.