Vince Mcaley Email & Phone Number

Chicago, Il, Us

Chicago

Video Creation including script development, pre production, scheduling, camera operating, audio field recording, blocking, directing, media management, editing, animation, coloring, audio mixing / mastering and exporting media for deliveryBroadcasting in person meetings via multi camera / multi microphone setup with backdrop visuals through Wirecast. Virtual broadcasting via Zoom Webinar and Google Hangouts Webinar where I moderate Panelists and Attendees while running visuals and run of show.

Chicago

-Working as part of a high intensity real time support desk, speaking to clients across the globe on Technical and functional issues-Providing high level technical and functional support for TT’s server (Windows 2003 and 2008 R2) based products to both external and TTNET (hosted) customers across numerous markets (CME, CBOT, NYSE LIFFE/eCBOT, EUREX, CBOE/CFE, Xetra, ICE, LME, SGX, SFE, Montreal/MEFF/MX)-Supporting, configuring and testing TT's Automated trading tools which include Autospreader" and the server side "AutospreaderSE", often combined with Autotrader and Excel(RTD)-Troubleshooting back-end application issues, including but not limited to all individual exchange/FIX gateways, WAN routing & remote connections, network related problems, and exchange connectivity issues-Troubleshooting Trading Technologies front-end application suite X_TRADER®-Providing detailed root cause analysis; recreating order routing and connectivity problems in test environments to establish expected behaviour, identify and document software bugs, and assign Product Change Requests where appropriate-Supporting and implementing trading solutions on workstations and laptops using Windows XP, Vista and Windows 7 for small proprietary firms to large global investment banks

Greater Chicago Area

-Solely managed clients and scheduled appointments-Setup and troubleshot home and business networks-Routed CAT cabling through walls for hardwire networks-Formed a team with fellow employees to create Server/Client environments for specific client’s needs-Removed malicious software and troubleshot Operating System issues. Built and designed computers for clients -Wrote detailed notes on every project for employees and clients-Trained employees on new material or new practices-Trained clients ranging from basic computer use to VPN configuration or mobile device syncing with their data

Crestwood, Il

-Troubleshot computers for both hardware and software related issues-Built close relationships with clientele to ensure they have a complete solution for their needs-Took inventory of client’s computers and ordered needed supplies-Wrote detailed job notes about each computer checked in to ensure thorough communication with the team-Gathered feedback from coworkers about procedures that are in place and worked together to improve them-Worked closely with a core team that was fueled on communication and synergy with focus on efficiency-Took core values and lead the team toward those values