Vince Smith Email & Phone Number

Maryland Heights, Mo

SENIOR PROJECT MANAGER AT CHARTER COMMUNICATIONSDiligent project manager with in-depth understanding of project management and 19 years of experience leading complex technology projects, offering a proven record of success leading Information Technology and Business experience in all phases of diverse technology projects with PMP credentials. Provided project management work, collaborating with various departments within Charter to decommission 40 ESXi hosts approaching end-of-life support. This included the migration of these servers along with 1,365 applications residing on those servers to supported OS and subsequent decommissioning of the servers in question. Other projects included the collaboration with various departments within Charter to continue working on Right Sizing the network by analyzing CPU and Memory usage to determine resource recapture of unused CPU and Memory in support of Charter’s commitment to becoming carbon neutral. Achievements• Implemented solutions allowing customers to access existing applications while increasing the availability and resiliency of the applications and underlying servers being accessed with no interruption of services. • Awarded the company-wide “Spotlight” award in August 2024 for delivery of the ESXi project 6 months ahead of schedule and $1.2M under budget. This was achieved by pivoting the approach to be used to migrate 1,365 applications to a newer methodology.

Maryland Heights, Mo

Providing project management work on a contract basis, collaborating with various departments within Charter to decommission 235 servers running unsupported, obsolete OS (Solaris and AIX) to a supported OS (Linux). This includes the migration of these servers along with 62 applications residing on those servers to supported OS and subsequent decommissioning of the servers in question. Other projects include the collaboration with various departments within Charter to decommission an unsupported storage array with 162 VMs, and working on Right Sizing the network by analyzing CPU and Memory usage to determine resource recapture of unused CPU and Memory in support of Charter’s commitment to becoming carbon-neutral. Achievements• Implemented solutions allowing customers to access existing applications while increasing the availability and resiliency of the applications and underlying servers being accessed. PROJECT MANAGER AT MARITZ Provided project management work on a contract basis, collaborating with various departments within Maritz to migrate 10 on-premises databases and 18 applications to the Oracle Cloud and Google Cloud. Sat between a vendor performing development work and the Maritz team to manage the vendor’s implementation work and the internal IT team’s integration activities within the Cloud. Utilized ServiceNow for communication with vendors on work tickets as well as internal resources. Utilized Confluence as the artifact repository. Worked with business owners and IT resources to identify requirements and transform the user experience with a high-availability solution improving the customer experience and internal employee satisfaction.Achievements• Implemented Cloud-based solutions allowing customers to access web applications while increasing the availability and resiliency of the applications and underlying database being accessed. • Managed both near-shore as well as off-shore resources located in Mexico City, Mexico and Mumbai, India.

St Louis, Missouri, United States

PROJECT MANAGER AT FIRST BANK Provided project management work on a contract basis, collaborating with various departments within First Bank to implement online solutions for manual processes. Worked with business owners and IT resources to identify requirements and transform the user experience, optimize the retrieval of online documents, and streamline the procurement-to-pay (P2P) process.Achievements►Implemented an online solution allowing team members to access Policy and Procedures, looking up and retrieving these documents on demand ►Worked on the implementation of Coupa, an online product allowing users company-wide, as well as suppliers, to conduct all their business spend activities in one place This online procurement to payment (P2P) solution allows electronic purchase from suppliers, receipt of invoices, and routing of those invoices electronically for sign off from the correct level signatory within the company. PROJECT MANAGER AT ASCENSION TECHNOLOGIES Provided project management work on a contract basis, collaborating with various Ministries of Ascension, a faith-based healthcare organization that is the second largest hospital owner in America. These Ministries were based in Austin, Detroit, Milwaukee, and Tulsa. Worked with the locally based hospital business owners and IT resources to identify requirements and transform the patient experience, enhance clinical care, and optimize bottom-line gains.Achievements►Implemented an online solution allowing patients to pay for current and prior balances for hospital charges.►Implemented a point of service platform including a tablet and kiosk solution to facilitate patient registry and check-in for services

Greater St. Louis Area

►Played a critical role in driving production by leading the team in the Agile transition as expert in Design Thinking, including Co-Creation Desgin Thinking sessions and Usability Labs with End-Users►Managed a $1.6 million Enterprise-Wide project totaling to facilitate margin lending in fiduciary account, requiring the application of and compliance with Federal financial regulators.►Managed a $1.1 million international project with virtual team members located in Mississauga, Canada and St. Louis, MO.

Greater St. Louis Area

► Business strategist planning and managing multimillion-dollar projects aligning business goals with technology solutions to drive process improvements, competitive advantage and bottom-line gains.► Initiated and Managed a $1.6 million Enterprise-Wide project totaling to facilitate margin lending in fiduciary account, requiring the application of and compliance with Federal financial regulators.►Initiated and Managed a $1.1 million international project with virtual team members located in Mississauga, Canada and St. Louis, MO.► Offered Conversion to full time employment with Edward Jones after completion of the 6-month contract.

► Devised business strategy and managed multimillion-dollar projects by creating solutions to align with business goals, delivered process improvement, served as Business Owner, and led the RFP team on public (Medicaid, Medicare), federal (Defense, Veterans Affairs), and commercial/employer prospects.► Facilitated improved production by orchestrating the Agile transition as an expert in Agile and Waterfall project management methodologies.► Increased the number of contract awards by offering new services to meet clients’ requirements.► Effectively managed customer expectations by providing input on statements of work (SOWs).

Greater St. Louis Area

► Led a team of 42 staff in developing and maintaining 22 applications, developed/managed an annual capital budget of up to $12 million, set goals for corporate information systems, and orchestrated RFP writers.► Saved $4 million in operating expenses the first year by implementing new technologies supporting operations’ process efficiency improvement initiatives.► Delivered $2 million in savings over two years by playing a key role in arranging IT functions around partnerships to improve support of business unit goals.

► Managed enterprise-wide projects through delivery on schedule and budget, liaised with customers, and reported status to executive leadership.► Served instrumentally as IT subject matter expert in proposals for public sector, commercial, and employer prospects.► Played a key role in advancing proposal scores on an ongoing basis by ensuring RFP responses addressed all business needs and included win themes; created draft response documents.

Pmp, Project Management

Certified Scrum Master, Information Technology