Vince Leong Email and Phone Number

Design and maintain website.Optimize SEODevelop Advertising CampaignsAccount Management

• Led Audi Honolulu Sales Department to it's current highest net profitability in company history.• Set several all time sales records for Audi Honolulu.• Led Audi Honolulu to become the only perfect 5 star franchise car dealer on Yelp.• Personally maintained dealership website, Yelp and and social media pages.• Wrote, directed, voiced and acted in several successful TV commercials for Audi Honolulu.• Managed used car inventory car inventory and prepared vehicles for retail availability.• Managed and ordered all new Audi inventory.• Managed service loaner inventory.• Structured deals for sales associates to present to potential clients.• Submitted deals to banks for approval prior to finance department receiving the deal.• Manage the finance department with training and assistance in negotiating deals with bank.• Forecast goals and objectives for sales, gross, and key expenses on a monthly and annual basis.• Managed sales staff scheduling, incentives and timecards. • Hire, motivate, counsel, and monitor the performance of all sales employees. • Understand, keep abreast of, and comply with federal, state, and local regulations that affect vehicle sales. • Direct and schedule the activities of all sales department employees, ensuring proper staffing at all times. • Assist individual salespeople in setting aggressive yet realistic monthly goals and objectives and provide them with the support to meet these goals. • Ensure proper follow up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system.

• Volkswagen Sales Manager Master Certification• Structure deals for sales associates to present to potential clients.• Manage the finance department with training and assistance in negotiating deals with bank.• Led Honolulu Volkswagen to become the number #1 Hawaii VW dealer in sales and customer satisfaction in 2013 in my first full year as GSM.• Led Honolulu Volkswagen to become the #1 Hawaii VW dealer on Yelp.• Forecast goals and objectives for sales, gross, and key expenses on a monthly and annual basis. • Hire, motivate, counsel, and monitor the performance of all sales employees. • Understand, keep abreast of, and comply with federal, state, and local regulations that affect vehicle sales. • Direct and schedule the activities of all sales department employees, ensuring proper staffing at all times. • Assist individual salespeople in setting aggressive yet realistic monthly goals and objectives and provide them with the support to meet these goals. • Ensure proper follow up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system. • Maintain dealership website and SEO.• Develop television spots with current specials with the use of Adobe Premiere Pro.• Maintain and create content for dealership Youtube channel.• Maintain dealership Yelp page and Social Media Presence.• Create graphics for advertising campaigns with the use of Adobe Illustrator.

• Assumed responsibility for the secondary finance department. • Assisted in the development of advertising campaigns to generate secondary leads. • Structured and obtained financing for new and used secondary deals.• Worked with local and national banks to ensure all stipulations were met and deals were funded in a timely manner.• Maintained excellent relationships with secondary lenders.• Trained sales associates on how to properly handle secondary leads.• Drastically increased gross profit in the secondary finance department.• Structured deals for sales associates to present to potential clients. • Assisted in the ordering of new vehicles according to current demand.• Forecast goals and objectives for sales, gross, and key expenses on a monthly basis. • Understand, keep abreast of, and comply with federal, state, and local regulations that affect new/used-vehicle sales. • Direct and schedule the activities of all department employees, ensuring proper staffing at all times. • Assist individual salespeople in setting aggressive yet realistic monthly goals and objectives and provide them with the support to meet these goals. • Ensure proper follow up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system. • Develop, implement, and monitor a follow-up system for new/used-vehicle purchasers. • Establish and enforce product-knowledge standards

• Structured deals for sales associates to present to potential clients.• Forecast goals and objectives for sales, gross, and key expenses on a monthly and annual basis. • Hire, motivate, counsel, and monitor the performance of all used-vehicle sales employees. • Prepare and administer an annual operating forecast and budget for the used-vehicle sales department. • Understand, keep abreast of, and comply with federal, state, and local regulations that affect used-vehicle sales. • Direct and schedule the activities of all department employees, ensuring proper staffing at all times. • Assist individual salespeople in setting aggressive yet realistic monthly goals and objectives and provide them with the support to meet these goals. • Develop, implement, and monitor a follow-up system for used-vehicle purchasers. • Maintain vehicle inventory. • Monitor customers' likes and dislikes, lost sales, and dealership sales history and conduct local market analyses to determine which vehicles to stock. • Conduct daily and weekly sales and sales training meetings. • Establish and enforce product-knowledge standards. • Oversee the efforts of used-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership. • Ensure that used-vehicle salespeople are informed of all new inventory and current advertising efforts, including special sales. • Appraise incoming used vehicles. • Ensure that cosmetic and mechanical reconditioning are performed within the dealership's cost and time limitations. • Plan and control the display of used vehicles. • Establish and control wholesaling activities. • Responsible for the development of all advertising campaigns and other promotions. • Keep abreast of auto auction activity and prices and attend auctions on a regular basis. • Approve all paperwork from auctions and provide proper documentation to the business office for purchases.

• Structured deals for sales associates to present to potential clients. • Assisted in the ordering of new vehicles according to current demand.• Forecast goals and objectives for sales, gross, and key expenses on a monthly and annual basis. • Hire, motivate, counsel, and monitor the performance of all used-vehicle sales employees. • Understand, keep abreast of, and comply with federal, state, and local regulations that affect new/used-vehicle sales. • Direct and schedule the activities of all department employees, ensuring proper staffing at all times. • Assist individual salespeople in setting aggressive yet realistic monthly goals and objectives and provide them with the support to meet these goals. • Ensure proper follow up of all potential buyers by developing, implementing, and monitoring a prospecting and sales control system. • Develop, implement, and monitor a follow-up system for new/used-vehicle purchasers. • Maintain new & used vehicle inventory. • Monitor customers' likes and dislikes, lost sales, and dealership sales history and conduct local market analyses to determine which vehicles to stock. • Conduct daily and weekly sales and sales training meetings. • Establish and enforce product-knowledge standards. • Oversee the efforts of new/used-vehicle salespeople to enhance the image and customer satisfaction ratings of the dealership. • Ensure that used-vehicle salespeople are informed of all new inventory and current advertising efforts, including special sales. • Appraise incoming used vehicles. • Ensure that cosmetic and mechanical reconditioning are performed within the dealership's cost and time limitations. • Plan and control the display of new/used vehicles. • Establish and control wholesaling activities. • Assist in the development of advertising campaigns and other promotions. • Keep abreast of auto auction activity and prices and attend auctions on a regular basis.

• Assumed responsibility for the secondary finance department. • Assisted in the development of advertising campaigns to generate secondary leads. • Structured and obtained financing for new and used secondary deals.• Worked with local and national banks to ensure all stipulations were met and deals were funded in a timely manner.• Maintained excellent relationships with secondary lenders.

• Assumed responsibility of managing own sales team. • Recruited and trained sales associates.• Established personal and team income goals that are consistent with dealership standards of productivity, and devise a strategy to meet those goals.• Sold and delivered new and used vehicles.• Responsible for closing all deals for sales team.• Sold aftermarket products to clients.

• Accommodated the client's product preference via presentation and demonstration.• Presented clients with payment and pricing options to obtain sale. • Prepared the client for ownership with a smooth and thorough delivery that accommodated all of the client's expectations. • Established a sustained consultative relationship with each client. • Followed up with prospects, utilizing various methods of communication.