Vince Castillon Email & Phone Number

Dubai, Ae

United Arab Emirates

-Reported directly to the Sales Director for the Middle East and played an integral role in the local management team.-Spearheaded the sales of services, focusing on Lifeboat Service (LBS) and Marine Fire Service (MFS) across the Middle East, successfully expanding the Service Offering Agreements (SOA) with existing clients and securing new business opportunities.-Collaborated with Key Account Managers (KAM) and Operations Managers (OM) to manage key accounts effectively, ensuring exceptional service delivery and client satisfaction.-Maintained the Viking CRM system, ensuring real-time updates on customer information, contacts, opportunities, and activities, leading to enhanced data accuracy and strategic insights.-Monitored service sales to diverse clients including ship owners, shipyards, and ship management companies, providing comprehensive monthly reports and supporting the Sales Director in budget evaluations and corporate forecasts.-Conducted thorough market analysis to identify competitor activities and key strategic locations, maintaining a prioritized list of important ports and market developments.-Ensured VIKING was invited for all relevant tender inquiries in the region, enhancing the company’s market presence and securing competitive advantages.-Collaborated with the SD and KAM to devise and implement CSO sales strategies, contributing to the overall service range strategy while ensuring alignment with regional and global pricing policies.-Oversaw IT infrastructure within the branch, including procurement, setting up hardware, maintaining network systems, and troubleshooting technical issues.

Maritime City, Dubai, United Arab Emirates

-Managed the sales of Life Saving Appliances (LSA), focusing on annual inspections, five-yearly services, and the refurbishment of boats and launching appliances.-Managed spare parts sales, ensuring clients received timely and accurate inventory to support their operational needs.-Promoted multibrand servicing for boats and davits in compliance with MSC 402 (96) regulations, enhancing safety standards and operational efficiency.-Developed marketing strategies to raise awareness of servicing options among clients, emphasizing the benefits of using certified services for various brands.-Prepared detailed quotations and submitted tenders for major refurbishment projects, aligning proposals with client specifications and project requirements.-Collaborated with project management teams to oversee major refurbishment projects from inception to completion, ensuring timely delivery and adherence to quality standards.-Conducted market research to identify potential clients and expansion opportunities within the region, driving business growth.-Developed and maintained relationships with key stakeholders, including shipowners and operators, to enhance customer satisfaction and retention.-Represented the company at industry exhibitions, promoting LSA services and generating leads through networking opportunities.-Oversaw IT infrastructure within the branch, including procurement, setting up hardware, maintaining network systems, and troubleshooting technical issues.

Dubai, United Arab Emirates

-Managed the sales of Life Saving Appliances (LSA), including annual inspections, five-yearly services, and refurbishment of boats.-Oversaw the sales and supply of new lifeboats, rescue boats, and davits, ensuring compliance with safety regulations and client specifications.-Developed and implemented strategic sales plans to drive revenue growth and expand market presence for Norsafe products.-Cultivated strong relationships with clients and stakeholders, resulting in increased customer loyalty and repeat business.-Negotiated and signed long-term service agreements, providing clients with reliable and ongoing support for their safety equipment needs.-Coordinated with internal teams to ensure timely delivery and high-quality service, maintaining customer satisfaction throughout the sales process.-Conducted market analysis to identify emerging trends, competitor activities, and potential sales opportunities in the marine safety sector.-Delivered presentations on product features and maintenance, enhancing their understanding of Norsafe products.-Represented the company at industry exhibitions and trade shows, showcasing Norsafe products and generating leads through networking and relationship-building.-Oversaw IT infrastructure within the branch, including procurement, setting up hardware, maintaining network systems, and troubleshooting technical issues.

Dubai, United Arab Emirates

-Led sales efforts for safety equipment inspection, consistently achieving and exceeding sales targets.-Managed key client accounts, providing customized safety solutions to industries such as oil and gas, construction, and marine.-Managed Norsafe Life Saving Appliance (LSA) inspection sales, ensuring compliance with safety regulations and industry standards.-Developed and executed sales strategies to increase market share and revenue for LSA inspection services.-Conducted thorough inspections and assessments of life-saving equipment, providing clients with detailed reports and recommendations for maintenance and compliance.-Cultivated strong relationships with key clients, offering exceptional customer service and addressing their specific needs related to safety equipment.-Collaborated with engineering and operations teams to ensure the timely delivery of inspection services and adherence to safety protocols.-Conducted safety inspections at client sites, ensuring compliance with safety regulations and standards, and providing recommendations for improvement.-Maintained up-to-date knowledge of industry standards, safety regulations, and emerging trends to offer clients the most effective safety solutions.

Dubai, United Arab Emirates

- Successfully secured the supply of lifting products to various key clients in Oman, Saudi Arabia (KSA) and UAE.- Developed and maintained strong relationships with procurement teams and project managers to ensure the continuous supply of lifting solutions tailored to project requirements.- Managed end-to-end sales cycles, from lead generation to contract negotiation and final delivery, ensuring high customer satisfaction.- Coordinated with internal teams to ensure timely product availability and delivery, meeting the stringent requirements of the oil and gas industry.- Provided technical support and product recommendations to clients, ensuring compliance with industry standards and safety regulations.- Monitored market trends and competitor activities, adjusting strategies to maximize sales opportunities in the region.

Dubai, United Arab Emirates

-Coordinated sales activities, ensuring seamless execution of orders.-Prepared certificates for delivered products ( Lifting slings and tackles)-Prepared work sheets for production team and GRN for all received items.-Assisted the sales team with the preparation of quotations, proposals, and sales documentation.-Managed invoicing processes and coordinated with clients to ensure timely and accurate payment collection.-Liaised with the finance department to reconcile payments and resolve any billing discrepancies.-Generated detailed sales reports and provided valuable insights to management for strategic decision-making.-Ensured consistent communication between internal departments, suppliers, and clients to facilitate smooth sales operations.

Makati, National Capital Region, Philippines

• Assisted in sourcing, screening, and selecting candidates for overseas employment.• Conducted interviews and assessments to match candidates' qualifications with job requirements abroad.• Built and maintained a database of potential candidates for various job categories.• Managed the IT infrastructure of the office, including maintaining hardware, software, and networks.

Bachelor Of Engineering (B.E.), Computer Science

Bachelor’S Degree