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Vince Causing is listed as CX Advocate / Tech Flight Officer at Sleeping Duck, a company with 32 employees, based in Melbourne, Victoria, Australia. AeroLeads shows a matched LinkedIn profile for Vince Causing.
Vince Causing previously worked as CX Advocate at Sleeping Duck and Customer Service Specialist at Sleeping Duck. Vince Causing holds Bachelor Of Communication Studies, Advertising Creativity from Auckland University Of Technology.
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An independent and self-motivated graduate that is new to the workforce with excellent research, digital media production, and writing skills. Strong expertise within past customer service roles and understanding consumer insights.Recently moved to Melbourne, open to any opportunities within the area
Listed skills include Photography, Lightroom, Adobe Photoshop, Digital Photography, and 13 others.
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A career timeline built from the work history available for this profile.
CX Advocate:- Attending to written and verbal enquiries from customers as a Sleeping Duck ambassador and advocate.- Providing comprehensive and accurate information while answering customer questions. Also pre-emptively answering questions they didn't know they had.- Meeting KPIs in regards to answering queries in a timely and consistent manner.Tech Flight.
Auckland, New Zealand
- Working a rotating roster to answer inbound enquiries through a voice queue- Following in-house processes for Skinny- Meeting KPI's around call quality and efficiency- Taking ownership of customer issues and finding solutions- Finding ways to add value and anticipate customer future needs in every interactions- Escalating any issues or trends to Support.
Auckland, New Zealand
Overlooking the transition of high-school leavers into their first year of University through a program called UniPrep. The program was responsible for a viral video that has racked up to 1.2 million views on Facebook for the rendition of "This is Me" by Keala SettleAlso taking care of media coverage as part of the in-house media team for the Oceanic.
Auckland, New Zealand
- Working a customer facing role, taking orders in breakfast, lunch and dinner services.- Also held responsibilities of cleaning and maintaining the espresso machine and making espresso based drinks.- Assisting the bar during service rushes
Auckland, New Zealand
- Providing excellent customer service and matching goods to customer's needs.- Regular maintenance of the store.- Reaching KPI's (Items per Sale, Conversion percentage and daily budget)
Auckland, New Zealand
- Customer facing role/POS for Coffee, bread and pastries.- Making hot/cold coffee or tea beverages.- Regular maintenance and cleaning around the store.- Cashing up/Banking for EOD.- Trained Barista.
Auckland, New Zealand
- Responsible Customer facing role with the Timezone Arcade, Bowling and the Bar.- Overlooking basic maintenance for games requiring tickets.- Conducting hospitality related tasks behind the Bar as well as FOH duties.- Stock-take for prize inventory and beverages.
Other employees you can reach at sleepingduck.com. View company contacts for 32 employees →
Julio Olascoaga
Colleague at Sleeping Duck
Chula Vista, California, United States, United States
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DF
Doris Funcic
Colleague at Sleeping Duck
Greater Melbourne Area, Australia
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AS
Ajay Srivatsan
Colleague at Sleeping Duck
Docklands, Victoria, Australia, Australia
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JS
Jordynne Stirrat
Colleague at Sleeping Duck
Greater Melbourne Area, Australia
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KN
Kirsten N.
Colleague at Sleeping Duck
Greater Melbourne Area, Australia
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ND
Nico Dinata
Colleague at Sleeping Duck
Melbourne, Victoria, Australia, Australia
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AB
Anushka Banerjee
Colleague at Sleeping Duck
Greater Melbourne Area, Australia
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SK
Sam Kirkpatrick
Colleague at Sleeping Duck
Greater Melbourne Area, Australia
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JC
Jennie Cai
Colleague at Sleeping Duck
Melbourne, Victoria, Australia, Australia
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IH
Isaac Hui
Colleague at Sleeping Duck
Melbourne, Victoria, Australia, Australia
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Activities and Societies: Oceanic Leadership Network, Society of Saint Vincent de Paul, Horizon.ADP
Activities and Societies: Deputy Head Prefect - Special Character Portfolio Leader - Society of Saint Vincent de Paul 'Vinnie's'.
Quick answers generated from the profile data available on this page.
Vince Causing works for Sleeping Duck.
Vince Causing is listed as CX Advocate / Tech Flight Officer at Sleeping Duck.
Vince Causing is based in Melbourne, Victoria, Australia while working with Sleeping Duck.
Vince Causing has worked for Sleeping Duck, Skinny, Auckland University Of Technology, The Little District - Sylvia Park, and Under Armour.
Vince Causing's colleagues at Sleeping Duck include Julio Olascoaga, Doris Funcic, Ajay Srivatsan, Jordynne Stirrat, and Kirsten N..
You can use AeroLeads to view verified contact signals for Vince Causing at Sleeping Duck, including work email, phone, and LinkedIn data when available.
Vince Causing holds Bachelor Of Communication Studies, Advertising Creativity from Auckland University Of Technology.
Vince Causing is listed with skills including Photography, Lightroom, Adobe Photoshop, Digital Photography, Communication, Teamwork, Leadership, and Microsoft Office.
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