Vincent Cheung Email and Phone Number
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Drive strategy & operation to transform customer journey end to end: online & offline, guest facing & operation facing.Specialties:Customer Lifetime Value, Data & Digital, Sales & Marketing, Loyalty, People & Organization, Asset Enhancement, Process & Operations, Change Management
Shangri-La Group
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Shangri-La GroupHong Kong
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Senior Vice President, Strategy, Group Operation & Process TransformationShangri-La Group Nov 2023 - PresentHong Kong, HkDrive strategy & operation to transform customer journey end to end: online & offline, guest facing & operation facing -
Senior Vice President, Family ExperienceShangri-La Group Jun 2022 - PresentHong Kong, HkProduct owner of the group's family experience offerings, covering asset enhancement & programming design, physical and digital
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Vice President, Strategy & Business TransformationShangri-La Group Jan 2022 - Nov 2023Hong Kong, Hk• Support Group Chief Investment Officer in corporate strategy and critical transformation initiatives• Lead a team of consultants & project managers; Partner up with all commercial team leaders in the strategic planning of critical initiatives & delivery of KPIs, such as loyalty revamp, data analytic & personalization, E-Direct drive, marketing effectiveness & business model transformation• Responsible to provide management update to the CEO & the Board
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Assistant Vice President, Strategy & Business TransformationShangri-La Group Apr 2021 - Dec 2021Hong Kong, Hk
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Assistant Vice President, Technology InnovationShangri-La Group Mar 2018 - Mar 2021Hong Kong, Hk• Promotion from Senior Manager, Acting Head to Assistant Vice President• Support Group Chief Technology Officer in overall tech strategy, roadmapping and governance• Lead a team of consultants & project managers; manage various global transformation programs from ideation to implementation, including digital channel, data platform and core system revamp• Collaborate cross-functional business teams and in-house development teams; Collect commercial needs, plan & strategize product roadmap
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Project LeaderBoston Consulting Group (Bcg) Oct 2010 - Mar 2018Boston, Massachusetts, Us• Promotion from Associate, Senior Associate, Consultant to Project Leader• Specialties: Growth Strategy, Market Screening, Go-to-market Model, Sales Force Effectiveness, Performance Management, Organizational Design, Quantitative Modeling• Cross Industries Experience: Telecom, Internet, Consumer, Financial Services and Industrial -
Consumer Insights (Mba Intern)Marriott International Jul 2015 - Oct 2015Bethesda, Md, Us• Led the first leisure guest behavioral study in China, through quantitative study, focus groups and 200+ hotel field visits in 10 cities -
Philanthropy Venture (Mba Intern)A Better Chicago Sep 2014 - Dec 2014Chicago, Il, Us• Defined impact KPI for non-profit portfolio companies under management, with a new "venture fund" model to manage new but fast growing grantee organizations -
Social Impact (Summer Intern)Hkcss - Hsbc Social Enterprise Business Centre Jul 2010 - Aug 2010• Provided advisory services for social enterprises in Hong Kong
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Management Trainee (Summer Intern)Swire Group Jul 2009 - Aug 2009Hong Kong, Hk• Assigned to Business Development Unit, Hong Kong Airport Services Ltd• Reviewed service standard for ground operation and provided recommendations for business improvement concerning recruitment and resources deployment -
Taxation & Assurance (Summer Intern)Deloitte Jun 2008 - Aug 2008Worldwide, Oo• Performed personal tax computation and conducted annual audit testings for various companies
Vincent Cheung Skills
Vincent Cheung Education Details
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Northwestern University - Kellogg School Of ManagementMaster Of Business Administration (M.B.A.) -
The Chinese University Of Hong KongFinance
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University Of Michigan - Stephen M. Ross School Of BusinessBusiness Administration
Frequently Asked Questions about Vincent Cheung
What company does Vincent Cheung work for?
Vincent Cheung works for Shangri-La Group
What is Vincent Cheung's role at the current company?
Vincent Cheung's current role is SVP | Strategy, CX & Operation | Shangri-La Group | Ex-BCG | Kellogg.
What is Vincent Cheung's email address?
Vincent Cheung's email address is ch****@****bcg.com
What is Vincent Cheung's direct phone number?
Vincent Cheung's direct phone number is (617) 850*****
What schools did Vincent Cheung attend?
Vincent Cheung attended Northwestern University - Kellogg School Of Management, The Chinese University Of Hong Kong, University Of Michigan - Stephen M. Ross School Of Business.
What are some of Vincent Cheung's interests?
Vincent Cheung has interest in Social Services, Children, Cooking, Economic Empowerment, Environment, Education, Photography, Hiking, Biking, Poverty Alleviation.
What skills is Vincent Cheung known for?
Vincent Cheung has skills like Management Consulting, Corporate Development, Financial Analysis, Strategic Planning, Financial Modeling, Private Equity, Sales Force Development, Strategy, Mergers And Acquisitions, Due Diligence, Competitive Analysis, Project Management.
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