I am an experienced Infrastructure Change Programme and Project Manager, having worked across several business sectors including financial services, automotive, banking, retail, logistics, hospitality, health & fitness, aviation, publishing and contact centres.I have excellent interpersonal skills with an ability to create and maintain relationships and rapport at all levels in any organisation.I pride myself on having strong facilitation and communication skills to bridge both the technical and business requirements and understanding.My greatest strength is my ownership of the solution delivery and issues that may arise in the execution of the projects I manage. I find this key to ensuring clients expectations are exceeded, keeping them informed of progress with those challenges and how and when they will be resolved.Skills and experience I bring to Project Delivery include:• A logical and straightforward communicator.• Maintains control of scope, budget and timescales to ensure that client expectations are met or exceeded.• Accomplished at Risk, Stakeholder & Client Management.• Managed many projects with multiple disparate groups and ensured that the clients aims remain the main focus.• Has a good appreciation of many technologies and has facilitated and contributed to technical design on many occasions.• A Prince2 Practitioner, experienced within ITIL and Agile environments, 25 years+ Matrix management of multi-disciplined teams across clients and suppliers located in different countries. • Successfully delivered solutions and systems migrations covering, data centre, SD-WAN, Cisco Meraki, LAN/WAN, Public and Private Wi-Fi, P2P, Cisco, Firepass, Avaya, Nortel Meridian, Alcatel, Genesys, TCP/IP, NetApp, Akamai, Microsoft Systems Center Operations Manager, Weblogic, WebSphere, MQ Series, RightNow Voice and CRM, Speech Recognition IVR, Carrier Grade Network IVR, Non-geographic number services.