As my career journey began at Buwelo, an Exactstar Company, I developed a solid foundation in customer service. During my time there, I excelled in retention sales, effectively articulating the value proposition and addressing customer needs. I also honed my skills in promptly resolving customer concerns and issues, ensuring high levels of satisfaction.Following my successful tenure at Buwelo, I joined Alorica, where I further refined my customer service abilities. In this role, I managed customer phone subscriptions, addressed inquiries, and ensured seamless service delivery. I became proficient in resolving technical issues promptly, consistently prioritizing customer satisfaction.Most recently, at VXI Global Solutions, I had the opportunity to lead initiatives in patient transportation, meal delivery, remote monitoring, and in-home care at Modivcare. My contributions played a crucial role in enhancing healthcare services nationwide and aligning with Modivcare's mission for compassionate care across America. I'm proud to have been recognized as one of the most sought-after and high-performing team members during my time at VXI.