Multiple Roles
Tempe, Arizona, Us
Pinnacle Online High School is a tuition-free school offering both full-time and part-time enrollment options for Arizona students.Director of Arizona Operations May 2011 – June 2012Monitored and improved key performance indicators related to student success in the areas of retention of students, attendance, and academic achievement for the five school locations in ArizonaProvided coaching, training, and development for five principals and fifty three support staff including teachers, instructional aides, and administrative supportResponsible for the coordination and execution of ongoing staff training and development to attain company goalsPrincipal January 2012 – March 2013Set clear objectives and measures monitoring process, progress, and resultsDesigned feedback loops into work processes to close gaps in lost feedback and implementationGenerated innovative solutions in work situations attempting a variety of novel ways to deal with school challengesIncreased continuous improvement through empowerment & management by data driven decision makingBusiness Development March 2013 – March 2014Executed sales of the MSTAR learning management systemIdentified and engaged contacts from a wide variety of for profit and non-profit organizationsEnrollment Manager October 2013 – March 2014Drove year-over-year revenue and profit growthDetermined and maintained efficient staffing levels by interviewing, hiring, training, developing, coaching, counseling, supervising, evaluating, and terminating staff as neededPerformed Human Resources related functions such as: performance appraisals, disciplinary actions, and salary administration recommendationsImplemented, coordinated, and managed marketing programs to grow the businessManaged a team of both Front Office and Back Office employees acting as mentor, support, and assist in the development and training of staffDeveloped and implemented precise, realistic, and measurable individual and office goals