Sr. System Analyst for MyRepublic ID, one of the biggest Internet Service Provider in Indonesia. ◾RESPONSIBILITIES◾- In charge of the migration project of the company's Billing Operational Support System, serving as business&system analyst and quality assurance and control (QA & QC) with several partners including DANA, BCA, BNI, and Sinarmas- maintains agile scrum managed services of STELLA, a new Billing&Operational Support System (BOSS), serving as the primary business&system analyst, quality assurance and control (QA & QC), and support through database-query means- Lead ODOO system migration from ODOO v.12 to ODOO v.16, building a new infrastructure in Google Cloud Platform (GCP) and a more proper deployment process- Development of new MYREP mobile apps, with an improved design and functionality- Maintains current MYREP mobile apps, reporting bugs and troubleshoot any issues found- Maintains SAP-HCM (Human Capital Management) and ESS (Employee Self-Service) systems, configuring LSMW and maintaining cost center- Maintains ODOO ticketing systems, configuring new modules and functions as well as support through database-query means- Maintains MICROSITE Systems, configuring product, troubleshooting sales-portal related issues and serving as quality assurance and control (QA & QC)◾ACHIEVEMENTS◾- Successfully launched STELLA, currently maintaining 40+ areas covering end-to-end customer journey flows- Increase in customer satisfactory through the integration of auto-Whatsapp reply developed in ODOO- Successfully migrated ODOO v.12 to ODOO v.16- An estimated increase of 3400 tickets monthly through the existing MYREP mobile apps

System Analyst in charge of the development of new systems and maintaining and improvising current system flows.◾RESPONSIBILITIES◾- Development of STELLA, a new Billing & Operational Support System (BOSS), serving as the primary business&system analyst and as the quality assurance and control (QA & QC)- Maintains current MYREP mobile apps, reporting bugs and troubleshoot any issues found- Maintains SAP-HCM (Human Capital Management) and ESS (Employee Self-Service) systems, configuring LSMW and maintaining cost center- Maintains ODOO ticketing systems, configuring new modules and functions as well as support through database-query means- Maintains MICROSITE Systems, configuring product, troubleshooting sales-portal related issues and serving as quality assurance and control (QA & QC)◾ACHIEVEMENTS◾- An estimated increase of 1900 tickets monthly through the existing MYREP mobile apps

IT Solution architect trainee in charge of the development of new systems and maintaining and improvising current system flows.◾RESPONSIBILITIES◾- Development of SAYAMAU, the new Customer Order Portal (COP) where prospective customers register their orders online via website- Development of MYREP mobile apps, a tool for customer engagement where prospective customers can register and existing customers can check internet status, pay bills, and create trouble tickets- Supports BOSS, the company's main Billing & Operational Support Systems through database-query means- Maintains SAP-HCM (Human Capital Management) and ESS (Employee Self-Service) systems, configuring LSMW and maintaining cost center- Maintains ODOO ticketing systems, configuring new modules and functions as well as support through database-query means- Maintains MICROSITE Systems, configuring product and serving as quality assurance and control (QA & QC)◾ACHIEVEMENTS◾- Significant increase in cold and hot lead by 100% through SAYAMAU, where leads is immediately captured when phone number and email is filled- Development of Sales Tracking System (STS) Module in Sales Portal, improving account executives' monitoring, control, and efficiency- An estimated increase of 300 tickets monthly through the new customer engagement channel MYREP mobile apps- Digitalized employee's leave request mechanism from Google Sheets into ESS Systems- Created a new company working environment through on-site employee attendance by scanning QR

Learn and explore every part of the company's department and business flows, visualizing it in a presentation and to propose a solution to improve the current business flows.

Student Laboratory Assistant in Electronics I Laboratory.

Student Laboratory Assistant in Electronics II Laboratory.

PLC programming to create an automation system.

A private tutor for elementary students covering all courses. Courses include Mathematics, Science, History, Geography, English, Bahasa Indonesia, and Mandarin.