Vincent Ackeret Email and Phone Number
Vincent Ackeret's Location
Wylie, Texas, United States, United States
Vincent Ackeret's Contact Details
Vincent Ackeret work email
- Valid
- Valid
- Valid
Vincent Ackeret personal email
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Vincent Ackeret phone numbers
About Vincent Ackeret
Over 10 years of experience, ranging from support to scripting/development, to leadership, to current SRE experience, currently focused on advancing my skills in IaC, SRE, AWS, Powershell, Automation, and Process Improvements with the ability to quickly learn and advance processes and technological tools/languages
Vincent Ackeret's Current Company Details
Vincent Ackeret Work Experience Details
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Sre Operations ManagerAlkami Technology Jan 2024 - PresentPlano, Tx, Us
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Sre Operations SupervisorAlkami Technology Mar 2023 - Jan 2024Plano, Tx, UsProvide technical and people leadership for the SRE Operations team; which includes running sprints, technical guidance, SRE leadership training and collaboration, project management, and boosting team skills and efficiency with data, technology, and process.
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Sr. Sre Ii Operations, Team LeadAlkami Technology Nov 2022 - Mar 2023Plano, Tx, Us
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Sr. Sre I OperationsAlkami Technology Jun 2021 - Nov 2022Plano, Tx, Us
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Sre Operations IiAlkami Technology Apr 2020 - Jun 2021Plano, Tx, Us
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ConsultantSimplewaste Jan 2020 - PresentPlano, Texas, Us -
Technical Service Analyst (Fraud/Edms)Argo Oct 2019 - Apr 2020Richardson, Texas, UsQuickly gained proficiency with fraud technology, monitoring/researching client ARGO Teller, & aid the merge of EDMS (Early Detection/Monitoring Systems) & Fraud team. This has given me knowledge and experience with banking fraud & teller processes, as well as proactive monitoring/researching of client issues -
Director Of Business AutomationSimple Social Marketing Jul 2018 - Oct 2019Sparta , New Jersey, UsOriginally a part-time entry-level developer using self-taught skills, I quickly moved up in this start-up company to a director position, by assisting the owner in business strategies & process development & creation. I am responsible for a team of 2-4 developers & scripters, managing timelines & web app development, managing databases, designing & mocking up application builds, documentation & SDLC procedural building, proposal & sale assistance, project management duties, assisting in building business related documentation, as well as taking on both front & back end development.TECHNOLOGIESNodeJS/Express, JavaScript, jQuery, AJAX, GitHub, HTML5, CSS, API Integrations, Zapier, Heroku, MD Bootstrap/Bootstrap 4, WordPress, Caspio -
Front/Back-End DeveloperSimple Social Marketing Oct 2017 - Jun 2018Sparta , New Jersey, Us
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Technical Support EngineerNice Ltd Sep 2016 - Jul 2018Hoboken, New Jersey, UsI managed customer relationships through technical troubleshooting with white glove service to NICE’s highest paying recording customers. This position required constant learning, intense log analysis, network tracing & troubleshooting, managing critical issues, meeting aggressive SLA’s, backup & recovery, database queries & troubleshooting, & maintaining access to certain customer’s environments. TECHNOLOGIESSQL, NICE Recording Application, Microsoft Servers, IIS, Cisco/Avaya Telephony, WireShark -
Windows Networking Engineer (Microsoft)Convergys Oct 2015 - Sep 2016After receiving 6-Weeks of Microsoft training at the Microsoft facility, I troubleshot & maintained customer relationships at Microsoft’s top-level network support. Providing extreme technical precision & utilizing heavy networking knowledge, I troubleshot issues using Wireshark & Network Monitor logs, often down into driver level logs to get to resolutions for Microsoft’s top payers of mostly Fortune 500 companies. TECHNOLOGIESDNS, Branch Caching, BITS, DHCP, 802.1x, RADIUS, Direct Access, VPN, IPV4/IPV6, SMB, IPSEC, Kerberos, Clustering, SQL, LBFO
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Technical Service EngineerAbacus Group Nov 2014 - Oct 2015New York, UsAs a Technical Service engineer, I provided daily white glove service to Hedge funds. I troubleshot issues from password reset/user issues, 3rd party application issues, server & AD related issues, managed virtual environments (Citrix/VMware), proactively monitor on-site systems, & various other issues. TECHNOLOGIESCitrix, VMware, Windows 7 & 8, Bloomberg, Windows Server, Exchange, Outlook -
Technical Support EngineerWinning Technologies Inc Sep 2014 - Oct 2014O'Fallon, Missouri, Us-Assisted customers with primary onsite and remote support for Texas clients-Worked with Dispatch and in house ticket system to track and update customer issues-Technologies worked: Server, network, and rack mounted hardware, Barracuda Web and Spam filter, Active Directory, Exchange 2010, storage RAID systems, Sage Accounting, Server 2000 - Server 2008 R2, In-house backup solution, any applications that the customers own, Cisco VPN/Anyconnect, Printers of many brands, UPS, Citrix XenApp (6.0), Dell, Windows XP, 7, 8 -
Support Engineer IiAvtek Solutions Nov 2012 - Aug 2014Allen, Texas, UsOriginally a Support Engineer I, I advanced as the first Support Engineer II within my first year as the company was expanding its internal teams. As a Support Engineer II & being at this small-sized company, I wore many hats that included, but were not limited to; support for customers, occasional on-site work, being the second level of escalation, managing entire networks for small – midsized companies, planned managed service projects (such as upgrades, migrations, reboots, contractor scheduling, cutovers, etc.), performed maintenance & configuration on Citrix Servers & Farm, managed PC & laptop inventory, & more. TECHNOLOGIESSonicWall/PFSense, VPN, Exchange, Active Directory, Microsoft Server Build & Maintenance, VMware, EqualLogic Arrays, Windows XP & 7, Dell Thin Clients, Citrix, Data Center Routing, Cisco Switching, Laptop & PC -
StudentCci Training Center 2011 - 2012Studied to obtain CompTIA A+, Net+, Windows XP and 7, Windows Server 2008, and CCNA
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General WarehouseWalgreens 2008 - 2011Deerfield, Il, Us
Vincent Ackeret Skills
Computer Hardware
Troubleshooting
Vmware
Windows 7
Ccna
Windows Server
Customer Service
Cashiering
Laptops
Networking
Technical Support
Servers
Active Directory
Microsoft Excel
Comptia A+ Certification
Customer Satisfaction
Time Management
Microsoft Exchange
Retail
Warehousing
Inventory Control
Telephone Skills
Loss Prevention
Inventory Management
Data Entry
Store Management
Distribution Center Operations
Merchandising
Visual Merchandising
Comptia A+
Computer Repair
Virtual Private Network
Windows Xp
Store Operations
Cash Register
Retail Sales
Profit
Process Scheduler
Shrinkage
Vincent Ackeret Education Details
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Cci Training Center
Frequently Asked Questions about Vincent Ackeret
What company does Vincent Ackeret work for?
Vincent Ackeret works for Alkami Technology
What is Vincent Ackeret's role at the current company?
Vincent Ackeret's current role is SRE Operations Manager at Alkami Technology.
What is Vincent Ackeret's email address?
Vincent Ackeret's email address is vi****@****ech.com
What is Vincent Ackeret's direct phone number?
Vincent Ackeret's direct phone number is +121492*****
What schools did Vincent Ackeret attend?
Vincent Ackeret attended Cci Training Center.
What skills is Vincent Ackeret known for?
Vincent Ackeret has skills like Computer Hardware, Troubleshooting, Vmware, Windows 7, Ccna, Windows Server, Customer Service, Cashiering, Laptops, Networking, Technical Support, Servers.
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