• Primary responsibilities are working to coordinate health care needs for clients in support of the injured worker.• Initiate and follow up with applicable parties in a timely manner to ensure coordination of service needs.• Monitor work queues to ensure tasks are being performed in a timely manner and metrics are being met.• Investigate inquiries made by clients, injured workers and or other parties to assist in resolution of claim inquiries.• Strive for one call resolution with each call while exceeding the customers experience and achieving established service level metrics.• Collaborate with team members and or leadership as needed to support timeliness in order processing, research and or special projects.

Unpacking medical supplies Making sure the hospital has every product they need Transferring product to the correct location. Lifting 50-70 lbs. boxes constantly

• Demonstrate excellence in service and hospitality utilizing invaluable interpersonal communication skills with internal and external customers. • Effective when working under pressure and manages time efficiently.• Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety requirements. • Prepare and serve beverages in timely manner.

Customer Service• Demonstrate excellence in service and hospitality utilizing invaluable interpersonal communication skills with internal and external customers. • Effective when working under pressure and manages time efficiently.• Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety requirements. • Prepare and serve beverages in timely manner.

Detailer• Clean and refurbishing of new and used automobiles, performing any combination of following duties: Washes vehicle exterior to clean cars, using cleaning solution, water, cloths, and brushes.• Clean engine and engine compartment with steam cleaning equipment and various cleaning agent.• Painting of engine components and related parts, using spray gun or aerosol can and masking material, and application of paint to chipped body surfaces of vehicle, using container of touchup paint.

Customer Service• Cleaned and stocked customer eating area, work stations, and equipment.• Transferred supplies and tools between storage space and work area.• Assisted with a variety of kitchen-related tasks.• Greeted all visitors with a smile.• Maintained a solid awareness and continued education of product and services available.