• Process state Unemployment Requests, Employment Verifications. Create & manage KPI reporting and analysis • Supporting all field associates and mitigating risk for the organization and ensuring compliance.• Conduct investigations involving Title VII issues as well as others ensuring compliance with State and Federal laws.• Developed critical reporting tools to streamline and increase efficiency with tracking all events within Employee Relations.• Provide exceptional service via phone, email, and face to face with all field and internal associates providing knowledge, coaching, and guidance supporting their own personal success within the organization.

● Lead the development and publication processes of several ad campaigns to promote company services.● Oversee team of 8 members, managing individuals’ assignment load and progression through tasks and goals.● Conduct interviews, screening and processing resumes and skill sets to ensure best candidate selection.● Facilitate team meetings and meetings with Senior HR Manager to provide progress reports and updates on campaigns.