Vincent Chan work email
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• 5+ years Mobile Internet Service experience.• 5+ years Cloud Computing development and operation experience.• 16+ years consulting or managing experiences in telecommunication, high-tech industry.• 8+ years manager experience with 60+ team members.• 4+ years sales transformation and online customer service experience in Mediatek.• 2+ years strategy development & operation experience in Mediatek.• 1 year oversea experience in Australia.• 5+ global scale projects experience.Career Achievement• Successfully launch maaiiconnect communication service within 6 month. • Successfully build up M800 Taipei office within 3 month. • Successfully launch DroiBaaS cloud service within 12 month. • Successfully setup Taipei office of Droi Technology within 3 month. • Successfully establish strong Droi Cloud team within 3 month.• Successfully deliver a robust Cloud service to full fill 140M installed base service request in 7 month.• Successfully Initiate sales force transformation project with BU and executives in MediaTek. • Establish the Online Customer Service Portal ( Mediatek On-Line) to empower MediaTek core • Participate with strategy workshop for MediaTek turnkey 2.0.Professional Qualifications:• Strong online service experience and mobile device industry know how• Solid solution technology knowledge and delivery experience.• Down to earth strategy and operation experience.• Good business communication, engagement and alignment skill and experience.
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Co-FounderJambolive Oct 2017 - PresentTaipei, Taipei City, Taiwan• Setup and Run the Jambolive technology from nothing to 50+ employees with service delivery & operation.• Operate the Live Sell as Service among Taiwan, Malaysia, Singapore, Hon Kong and Thailand. • Define and realize the growth strategy in Jambolive technology. Achievement:- Deliver Jambolive service platform ( www.jambolive.tv ) in 6 month. - Successfully running Business in 5 south Asia Pacific markets with more than 3000 live seller teams. - Deliver 30 Billion NTD GMV per year.- Accumulated 120 Billion NTD GMV on the platform. -
General ManagerM800 Taipei Limited Apr 2018 - Mar 2024Taipei City, Taiwan• Setup Taipei Office from nothing to 60+ employees with service delivery.• Enable the Cloud Native transformation of M800 CPaaS. Achievement:- Deliver maaiiConnect communication platform ( www.maaiiconnect.com ) in 12 month. - Build up the 60+ ppl R&D center in 12 month.- Migrate the M800 CPaaS to kubernetes in 6 month.- Established the Cloud Native & DevOps Infra in M800 in 6 month.
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General ManagerShanghai Droi Technology Taipei Research Center Feb 2015 - Mar 2018Taipei City, Taiwan• Initiate Cloud Solution DroiBaaS (www.droibaas.com) and Go lived in 1 year： To provide the best Backend as Service (BaaS) in China Mobile Internet industry. Achievement:- 5681 developer registered in 6 month- 223 million device covered- 1 million query per second capacity- ISO 27001, ITIL, 可信云 certificated • Setup Taipei Office from nothing to 30+ employees with product delivered.
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Manager Of Online Customer Service, Crm & Digital MarketingMediatek Apr 2008 - Jan 2015TaiwanManager of Mediatek Online Customer Service• Online Customer Service (Mediatek On-Line)： To maximize MediaTek core competence on “TURNKEY” solution support, MediaTek deliver a “Scenario-Based”, “Rich Functionality” and “High Performance” online service to enable MediaTek customers to deliver MediaTek solution with shortest time to market. • Customer Relationship Management Service： To empower sales force to provide efficient and effective approach to deliver MediaTek’s value to Mediatek’s customer. We introduced Salesforce.com to be our solution platform to deliver “key account management”, “customer opportunity management” and “customer project management” service. • Digital Marketing： To build up a clear and positive brand image for Mediatek, we established the "digital communication channel", "social media environment and analysis" with our corporate marketing to engage the influencer and consumer of the industry. -
ConsultantAccenture Sep 2004 - Apr 2008Taiwan• Solution & Technical Architect： Participate several global IT projects in "SOA", "Billing System", "Revenue Assurance" solution. Mainly responsible for "Demand Capturing", "Solution Design" and "System Architecture".
Vincent Chan Skills
Vincent Chan Education Details
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Information Technology
Frequently Asked Questions about Vincent Chan
What company does Vincent Chan work for?
Vincent Chan works for Jambolive
What is Vincent Chan's role at the current company?
Vincent Chan's current role is Co-Founder at Jambolive Technology.
What is Vincent Chan's email address?
Vincent Chan's email address is vi****@****tek.com
What schools did Vincent Chan attend?
Vincent Chan attended National Taiwan University.
What skills is Vincent Chan known for?
Vincent Chan has skills like Business Development, Crm, Project Management, Strategy, Customer Service, It Strategy, Cross Functional Team Leadership, Communication, It Service Management, Management Consulting, Software Development, Mobile Internet.
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Vincent Chan
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