Vincent Chen Email & Phone Number

台灣 桃園市 龜山區

Working as a Senior Application Engineer in Adlink for 2 years and 1 months.Brief Summary:- Cooperate with global FAE to solve Smart Panel/MXM Graphics card issues, and arrange internal resources to support the customer requests.- Conduct professional knowledge in the following fields. * Intel Thunderbolt PocketAI * Intel DG2 MXM graphics card * Nvidia MXM graphics card * IM/OM/SP2/STC2 Series monitor * EMP Series Edge AI Embedded Computers and Media PlayersSkills:- Develop good relationship with customers and FAE- Collaborate cross-departmentally with PM, BIOS, EE, DVT, RMA, factory to complete requirements from clients- Problem solving- Demo support- Issue tracking

Houli District, Taichung City, Taiwan

Maintain client's PECVD machines and troubleshooting software issues, and co-work with India Software team to address the clients issues. Develop good relationship with clients.

Guishan District, Taoyuan City, Taiwan

Working as a System Application Engineer in Compal for 6 years.Brief Summary:- Handle problems on Intel/Realtek/Broadcom drivers of Windows10 and Windows11- Conduct professional knowledge in Intel Thunderbolt, Intel Management Engine Interface and Broadcom Unified Security HubSkills:- Develop good relationship with clients and supplieres, including Dell/ Intel/ Realtek/ Broadcom- Collaborate cross-departmentally with BIOS, EE, QAD, and factory to complete major projects- Collaborate with China manufacturers to impore the efficiency of factory verification- Problem solving- Project management- Responsible for driver technology management- Work as a pre-leader and assist in dispatching tasks