Handles multi-client requests day to day via slack, email, google sheets. Works with large scale and small scale asset team. Works with DHL and Shipstation.

Fast paced, high volume primary care physician office. Front desk, customer service, EPIC user, multi tasker, refill prescription extraordinaire. Handling multiple scheduling for multiple practitioners. Administered vaccines under professional guidance.

Supervise daily operations for the Visitor Information Center – acting as the Lead on duty.Responsible for maintaining accurate records of receipts, sales reports, inventory reports, Visitor incident reports, cash error reports, and the direct follow up with cashiers on errors. Responsible for the smooth operation of the center: ensuring the completion of daily operational tasks, opening and closing the center on time, and a high standard for display and service are observed. Responsible for reinforcing all policies and procedures, as stipulated in the manual, and ability to delegate additional tasks to staff as assigned, maintaining a high standard of accountability for execution of tasks. Submit a daily end of day report with pertinent sales, attendance, and operational observations.Ability to supervise operations at Moscone Center Perform all duties of a Visitor Experience Associate as assigned, including all cashier tasks, Information Desk tasks, and other roles as assigned.Responsible for maintaining the quality of service provided by setting the example. The Senior Associate will support sales goals by leading staff in training in partner knowledge and sales; enabling staff and volunteers to effectively refer partner services. Highly empowered to make decisions that would mutually benefit the center and the visitor.Projects in support of Visitor Experience programs -Volunteer Coordinator to train, recruit a varied and active volunteer staff of 20 or moreAssist management in maintaining informational and sales reference materials and databases. Create editorials and training materials that enable staff and volunteers to effectively provide value to partners and visitors. Recruitment, training, and ongoing enrichment programs for Information Desk volunteers and staff.Assist in the supervision and execution of meeting and city-wide event Information Services provided by San Francisco Travel -Adept at JIRA

-Testing and QA of new products on website and webcart.-Supervising small team of 8-Handling financial transactions through credit and check through various POS -Managing member requests and providing solutions to any errors that may arise-Processing Interdepartmental requests and payments.

Manage and engage in a revolving daily 5-8 person team out of 100 person staff.Mentor peers and create professional, trustworthy relationships with co-workers one on one.Engage in inter-departmental relationships and advise necessary procedures for each exhibitOversee daily sales operation and embolden and excite sales team to achieve sales goalsSupervisor of operational way finding and continuing open communication while meeting all departmental needs. Oversee new way of reducing signage while continuing to communicate with guests in a platinum manner.

Staff the Interpretive Center to provide orientation, information, and explanation to visitor's about Manzanar's historic context, interpretive theme, cultural and natural resources, management and visitor opportunities;Develop interpretative programs using interpretative techniques, products and principles; Assist with collecting data on animals that frequent the Manzanar National Historic Site and report those findings to Natural Resource supervisor; Lead Junior Rangers around site and swear in Junior Rangers; Prepares research and documentation about daily life and individual stories about the people of Manzanar; Tracks, stocks and distributes printed material, and transacts sales in Manzanar History Association bookstore; Provides information to potential visitors, students and general public through telephone, email and mail; Uses Window-based computers and programs, photocopiers, fax machines, transcribers, and video and still cameras; Operate QuickBooks Point of Sale program with efficiency and ease; Distribute brochures, pamphlets and maps about the site and also surrounding areas; Outline, develop and present 15 minute "map" talks about the Manzanar National Historic Site; Update kiosks with accurate and current information regarding ranger led programs, weather, and organizational news; Negotiate with individuals or organizations to resolve conflicts, disputes or grievances; Traverse the delicate subject matter of Manzanar while being true to history; Translate scientific , technician, and historical information into understandable concepts for diverse audience;Assess each visitor's needs to provide an appropriate level of information; Assist in scanning archival newspapers of all ten WRA Relocation Centers; display adequate knowledge of microfilm, scanner and other equipment; extremely knowledgeable about handling original documents and conserving artifacts for exhibit

Staff information table and welcome visitors to the park; Rove extensive trails systems ensuring visitors safety and compliance of park guidelines; develop, outline and perform 15 minute interpretive programs to the visiting public; Organize, plan and perform 1 hour tours for the park visitors, special groups and Night Tours; Lead volunteer groups in special activities such as non-native plant removal, plant and animal identification and restoration projects; assist with opening and closing the park; Operate NPS radio in accordance with NPS regulations; promote, engage and encourage participation in Jr. Ranger and Quest programs; lead youth-aimed hikes; display accurate knowledge of the entirety of old-growth redwood eco-system; familiarize visitors with redwoods, plants of redwood forest, and animals of redwood forests; answer phones in friendly manner; regulate visitors impact on forest floor and surrounding plants; assist with first aid and emergency to any visitors; drive government vehicles when necessary; organize, plan and coordinate service projects; wrote and publish historical blog exploring past important figures and their views on Muir Woods; coordinate brief talks about the history and ecology of redwoods to visitors of all ages and abilities; lead curriculum based education programs meeting common core standards at Muir Woods National Monument;collect and record data on coho salmon in Redwood Creek Watershed; collect, analyze, and record data for wildlife in Muir Woods National Monument; collect, analyze and record data for flora in Muir Woods National Monument; assisting in the implementation of nocturnal wildlife population studies in Muir Woods National Monument; leading invasive plant control projects; utilizing various tools to maintain, repair and protect native wildlife and plants at Muir Woods National Monument; lead VIPs on specialized tours; regulate dignitaries visits; address community concerns about the NPS role in their neighborhood

Rescue and rehabilitate dogs and cats from high-kill shelters using positive reinforcement methods; Authorize training programs for each individual animal according to their specific needs; assist in administering vaccines and medicine as needed to animals; regulate numerous daily dog walks and socializing time; assistant to the head of the volunteer program; lead volunteer training for both cat and dog side, specializing in positive reinforcement; coordinate with volunteers their availability and what section of the shelter they would like to work in; answer phones in friendly and efficient manner; communicate with potential adopters about what they are looking for in a pet; match them with an appropriate pet; launch a more individualized training with volunteers; collect and record information on behavior analysis on each shelter animal and notate any progress or regression