- Organizes, leads, coaches, and trains clients on Agile transformation using the Scrum framework to iteratively deliver value to end users through timeboxed Sprints.- Provides hands-on Agile and Scrum methodology coaching and training to business leaders, managers, and Scrum teams.-Effectively works to coach and guide clients through successful Agile transformation and maturity by reinforcing positive feedback loops, constructive communication, and continuous improvement.-Driving process improvement and building Agile teams with various clientsUpwork Profile: https://www.upwork.com/freelancers/vincentd21?viewMode=1

- Work as a Scrum Master building multiple Agile teams in Commerce, Global Tech, Marketing Tech as well as Investing Tech by promoting and encouraging Agile maturity.- Effectively advance product value by utilizing Agile methodologies such as Scrum and Kanban to deliver increments of value for end users and stakeholders.- Champion an Agile workplace environment where regular inspect and adapt cycles are reinforced and continuous improvement strategies are leveraged.

- Championed project and team organization in Jira and Confluence- Frequently collaborated with stakeholders and colleagues to gather requests and work items while translating them into digestible incremental improvements to be delivered. - Developed, reviewed, and approved all Project Management documents, best practices, proposals, and project specifications / scopes.- Frequently leads efforts for cross-collaborative engagement between internal and external Agile stakeholders.

- Acted as a Scrum Master for Agile teams focuses on Enterprise Web Systems. - Championed an Agile workplace environment where regular inspect and adapt cycles are reinforced and continuous improvement strategies are leveraged.

- Manage projects through the software development pipeline. - Coach development teams, stakeholders and management in adoption of Agile/Scrum principles- Facilitate Scrum ceremonies and communicate team progress and software delivery to stakeholders and management. - Document development processes and improvements as the organization matures in Agile practices- Coach teams in writing lean requirements so that work is clear, refined by the team, sized and sprint ready

- Senior Scrum Master for all of our development teams - Instrumental in implementing an Agile software development methodology using the Scrum framework within our organization.- Organized and Implemented a Pilot team that proved the benefits of Agile/Scrum and ultimately used it as a baseline model for others teams to follow- Coach Product Owners during Product Backlog creation and maintenance- Remove any impediments that prevent team members from making progress- Coach dev team members, managers and Stakeholders towards the adoption of Scrum practices and adhering to the Scrum process. - Encourage Scrum team to incorporate complementary software development principles to the Agile process (TDD, Continuous Integration, Pair Programming, Code Reviews, Test Automation, etc...)- I foster an attitude of transparency and promoting team empowerment through self-organization and collaboration. - Mentor new upcoming Scrum Masters - Created and Documented our Agile process for Orthobanc- Facilitate Scrum time boxed events (Daily Standups, Reviews, Retrospectives, Planning, Backlog Grooming, etc..) - Certified Scrum Master (CSM) / Certified Scrum Professional (CSP-SM)

As part of the Coyote purchase of Access America Transport (Lamp Post Group incubated company), our Development Groups became Coyote employees. My responsibilities as Scrum Master within the development team at Coyote remained the same as it was at Lamp Post Group. - Facilitate Scrum time-boxed events (daily standup, reviews, planning, grooming, etc..)- Liaison with PMO in PBI creation, requirements gathering, and establishing acceptance criteria- Remove team impediments that hindered progress towards PBI completion. - Assist team with making appropriate commitments to their Sprint each iteration.- Facilitated the Scrum of Scrums across branches.- Updated internal documentation as needed for changes we made as a team.- Coached team members to improve areas of weakness and capitalize on strengths. - Engaged with management in providing performance feedback for our development team members. - Certified Scrum Master (CSM)

Scrum Master for the development teams that supported our venture incubated companies and Lamp Post Groups own IT teams with software development needs.- Created, documented, and implemented the Scrum framework for our Lamp Post Group dev teams that worked with start-ups- Successfully implemented Agile/Scrum methodologies within our development group. - Organized and facilitated Scrum ceremonies- Worked with Product Owners with the Backlog Grooming to determine dependencies and prioritization.- I kept teams organized with their product backlog items (PBI’s) and tasks throughout each iteration while maintaining their awareness of the teams Sprint Goal. - Assist teams in building their Sprint Backlogs and sizing tasks appropriately each iteration. Removed any roadblocks team members had that hindered progress. - Liaison for the dev team with Lamp Post Group business partners for software development needs for Nooga.com and American Exchange. - Coached dev team members through adoption of Scrum practices and adhering to the Scrum process.- Molded the Scrum process to fit organizational structure and each team. - Maintained a collaborative environment and was responsible for team accountability and visibility to our partners. - Lead teams to incorporate complementary software development principles to the Agile process such as continuous integration, pair programming and test driven development- Certified Scrum Master (CSM)

I was responsible for writing functional requirements and specification documents as well as creating UI wireframes for enhancements to our internal client relationship management software. Provided managed product integration of our corporate services software with our retail customer service platform by coordinating with software engineering, business managers, and quality assurance departments to manage software changes through the production life cycle. Ensured technical specifications met client needs, expectations and business requirements. Analyzed and integrated outside products and services into our in-house proprietary software platforms which included thoughtful consideration of site security and performance. Coordinated with Training department to build curriculum for new product changes that ensured all 3000 ETRADE associates were knowledgeable of enhancements prior to launch.

Managed multiple and concurrent programs and projects for the retail call center. Defined requirements and scope, created and maintained project plans, conducted status meetings and provided executive level presentations and reports for project updates and conclusions. Acted as a liaison between multiple departments and organizations to enhance business processes and increase customer satisfaction. Analyzed current processes and created strategies for improvements and greater efficiency. Led project for staffing new call center in Manila, Philippines from obtaining/building out the call center to working with HR and outsourcing contractors in hiring qualified associates. I worked with our Finance Department in editing data model for extending our highest revenue producing client’s better rates on their margin accounts. I was the point person for Relationship Manger service teams in requesting margin rate changes for their clientele.

Senior Broker on the Concierge Team managing the highest revenue producing clients at ETRADE. I worked in resolving technical issues that customers had with connecting to our trading platforms. I was Instrumental in the creation of the Tech training curriculum and personally provided Tech training to our Brokerage Financial Service Associates. I also performed cost basis analysis and technical analysis for customers. I held my Series 7, 63, and 3 licenses in order to place equity, option and futures trades for customers and interact with market makers on our clients behalf.