Vincent Debernardi Email & Phone Number

Indianapolis, In, Us

Indianapolis,In

Indianapolis, Indiana, United States

Indianapolis, Indiana Area

Supervisor for the Credit/Collections Department for an Environmental Consultant, working with major Insurance carriers and direct clients AR & AP.. The position required I maintain oversight of all company receivables, specializing in complex billing with multiple entities, documenting all details and progression towards pursuit of payment. In Supervisory position I was also managed my assignment of daily tasks, mentoring and keeping employees on task for collection goals. I also participated interviewing and evaluation of new hires for collections• Cash Application & Collections -constant client relationship building/customer contact, maintaining and managing specific project accounts as directed or appropriate. Constant monitoring details of all collection activity and receivables, statement updating, cash processing consisting of daily bank deposits (via lockbox or in-house) bank reconciliation, ACH and Credit Card payments, audits, account reconciliation, and producing company AR Reports.• Responsible for all company AR, special credit arrangements and working with problem accounts, often negotiating with clients, insurance carrier and/or attorneys to attain and exceed monthly cash goals with payment resolution. maintaining all client account statements ensuring they were up to date and balanced, specializing in complex invoicing with multiple parties.• Collaborated with Credit Account Managers to ensure compliance of all collections department goals & objectives.• Maintained Accounting department group email inbox, ensuring it was administered in an organized manner and all inquiries communications were resolved and/or completed timely. • Maximize efficiencies with regard to data and file management of collections information• Standardized collections communications and monitored all collections communications• Review, research and resolve all discrepancies• Team player, always willing to take on more work, do whatever was asked to help the company.

Indianapolis, Indiana Area

Responsible for Database programming, Installation and maintenance of Industrial Vending machine solutions, servicing customers all over Indiana & in KY.Job highlights included: -Advanced user building and maintaining various machine databases including Matrix (SQL based), Americas Tool Crib,Autocrib and Cribmaster software and various hardware. Responsible for vending inventory for all customers.-Worked with Network configuration and IP Addresses as well as utilizing remote desktop support to resolve any software programming or update issues.Troubleshooting, analysis and resolution including removal and installation of replacement parts and database repair.-Analysis of daily reports in order to maintain & monitor consignment & customer owned inventory.-Responsible for vending customer manual billing, processing invoices for various customer billing cycles for consignment clients based upon products dispensed from vending machines with an average billing of $110k per month.-Created and implemented an in-house shared file system on network to document, track and monitor new vending items to be implemented for customers.-Tier I & II IT Support for Indianapolis Office IT liaison with corporate IT department performing local desktop hardware support.-Trained on new technologies to Indianapolis office employees including management.-Access to company work truck for on-site installs, repairs, vending machine replenishment and delivery driver (IN Operators License with Zero Points).-Assisted new customers with company website registration, web account detail and web order assistance.-Back up for Warehouse – shipping and receiving, order fulfillment, stock processing, inventory management, Performed QA on orders packed & shipped to ensure accuracy. Also performed forklift operation and general office maintenance.-Assisted with and was backup for Sales Orders.Also processed sales ticket close-outs to invoicing, and credit refund processing.

National Account Service Center - Indianapolis, In

Based out of the Indianapolis National Account Support Center / High Volume Call Center. Worked Accounts Receivable exclusively with large-sized, high volume corporate clients with multi-locations around the country, in addition to a variety of state governments for their Security products and services.--Proven record in meeting and exceeding goals for B2B receivables. Responsible for A/R avg. of $15 million dollars per month in A/R for my account base. Primary duties consisted of research and reconciliation of receivables for security products & services.-Leading Agent regularly in Top 5 in performance metrics; monthly, regularly exceeding expectations for delinquencyand reductions of plus 90 and +365 A/R.-Gained experience with Business Contract Law. Responsible for reviewing my customer’s installation contracts & contract Rider languages for terms and conditions dealing with annual terms for installations and contracts for reoccurring services and service agreements as well as billings for service calls.**2010 Winner – Club Excellence Award - chosen by my peers & Management in recognition of exceeding company high standards and delivery of superior customer service, most notably with large multi-million dollar NY State Account. Chosen above my fellow employees (150+) in my department and winner among 9 finalists.

Indianapolis, In

Corporate Video Game Sales Specialist - Sales for a top National Entertainment Distributor, selling console video games and accessories direct from Video Game Manufacturers and Hollywood Movie Distribution Studios. Started in Collections, but quickly proved to be a valued employee and quickly moved up in the company in my first year eventually into Sales.---Handling sales for a large account base of Corporate Retail and Rental Store customers.---Responsible for achieving monthly sales goals, prospecting and acquiring new business, as well as contacting eachexisting account to solicit video game and accessory sales.---Exceeded in properly managing assigned territory, noting areas with declining sales and maintaining a detailed,organized system of info about each customer.--Frequently traveled to meet with vendors & conducted video game industry presentations to customers.--Learned product management by networking closely with various game manufacturers for updated product information and placing purchase orders to meet demand.

Indianapolis, In

Key Account Specialist - responsible for receivable and billing of large and key national account customers an important focus for the company.---Worked with UNIX programming to convert payment information electronically from spreadsheet form to tabled database formats to upload into LAWSON for application of large sums of info to save man-hours.---Responsible for implementation of Electronic Funds Transfer for customers nationwide.---Manually compiled and ensured all payments for products and services were accurately assessed, captured andprocessed,working with many different banks to insure transfers processed seamlessly