Vincent Diep Email & Phone Number

San Jose, California, United States

• Manage a team of feedback moderators to ensure consistent and high-quality feedback to users.
• Developed and implemented a feedback process that improved the user experience and increased user engagement.
• Manage multiple projects simultaneously, ensuring timely completion and delivery of project deliverables.
• Resolve user issues and concerns in a timely and efficient manner

Mountain View, California, United States

• Implement inventory tracking systems and procedures to optimize inventory levels and minimize storage costs.
• Conduct regular inventory audits to ensure accuracy and compliance with company standards.
• Collaborate with suppliers to ensure timely delivery of inventory and managed vendor relationships.
• Provide inventory reports and analysis to management to support decision-making.
• Conduct cycle counts and physical inventories to maintain accurate inventory records.

San Francisco Bay Area

• Perform hardware imaging, distribution, demo set-up and end-user technical support
• Provide technical troubleshooting support based on Android operating system
• Perform installations, repairs, and preventative maintenance on consumer electronics hardware
• Perform shipping, receiving, and inventory management activities for hardware devices
• Coordinate hardware distributions in accordance with program management instructions

San Jose

• Assist with supervising a safe environment for the afterschool program by interacting with youth and exercising rules to support safety
• Build rapports and maintain positive relationships with students, school staff, and parents
• Arrange group or individual learning assistance to students when assignment instructions are unclear
• Provide feedback to students using positive reinforcement techniques to encourage, motivate, or build confidence in students

Hayward

• Provide direct client care in 1:1 and group settings utilizing the strategies of intensive Applied Behavioral Analysis within the natural environment arrangement
• Collect, record, and summarize data for individualized client goals on observable behavior
• Effectively communicate with parents, caregivers, and staff regarding client progress

Milpitas

• Empowering young individuals to alter the direction of his or her lifestyle course by identifying, building, and redirecting their strengths
• Assist incarcerated or at-risk youth in engaging with school, developing a strategic plan to terminate probation, and achieving new goals
• Act as an accessible and positive adult role model by demonstrating ideal mannerisms, body language, and demeanor